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About missing or damaged goods:

The responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our company will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid the occurrence of damage incidents.

    Please (or other consignee) must check the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.

1. The courier refused to open the package together for inspection.

Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.

2. The courier refuses to sign to confirm the missing quantity.

Solution: Just write down his phone number and name.

Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.

Return and Exchange Policy: For products with quality issues that result in the loss of their intended functions, we will process a return or exchange, but the shipping costs will be borne by the buyer (most issues can be resolved by simple methods such as changing the batteries, adjusting the battery placement, or reconnecting the wires...). For reasons such as poor sales or not meeting expectations, which are not due to quality issues with the product itself, we will not provide a return or exchange.

Product Quality: All products will undergo multiple inspections during production, post-production, and before shipment, and only fully qualified products will be shipped. However, due to various uncertain factors, the loss of product functionality may occur. Our company can only guarantee a 98% pass rate, with the remaining 2% falling within the exemption scope.

Images and Actual Products: More than 95% of our company's images are taken by ourselves, which can more truly reflect the actual product itself. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods by the factory. Please refer to the actual product for the final decision.

Other: We are not producing fine works, crafts, art pieces, or electrical appliances. We are making ordinary toys, which are considered as fast-moving consumer goods. Small imperfections such as rough edges, stains, uneven spray paint, scratches, dust, and loose joints may exist on the toys. If you look at them with a cold and critical eye, they may seem imperfect. However, if you look at them from the perspective of a child's joy, you will find that each toy is a joyful spirit of fun. For perfectionists or those who are strict with their product requirements: please turn around gracefully and take a detour.

To save time and improve efficiency, our product prices have been set at the lowest standard we can afford, and we no longer accept negotiation.

Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle scheduling, and traffic conditions. The estimated transportation time we provide is for reference only and is not part of the contract. It is also not a reason for returning the goods.

Please read the above terms carefully, they will take effect from the time of your order. If you have any questions or objections, please confirm with our staff before placing your order.