Envelope Seam:

1. How many items do you need to place an order, and do you support mixed orders? Are there any restrictions on the amount? Answer: All products are as per the above.Minimum order quantity is acceptable, no limit on the amount! Support mixed batch! Support Alipay transactions!

2. I would like to know how the shipping fee is calculated? Answer: We have the weight of each product clearly stated, and it is noted when taking the photos.Contact customer service to modify shipping feesThere might be a slight error, please let me know if there are any problems.Contact customer service if you are in a remote area, and we will adjust the shipping fee upon request.

3. Do all the images on your website have stock?  Answer: All our products are sold in stock, and the precious treasures displayed on the page are all in stock. Please rest assured to purchase. Due to the large variety of products and daily sales, there may be cases where individual products are not removed in time, causing stockouts. Please understand, and we will contact you by phone or Alipay message and handle the situation.

4. Can the product be selected in terms of style or color?  Answer: Regarding the style and color issues, by default, we will send mixed styles when making the shipment. If there are any special requirements, friends can note down the style or color (there is a column to note when you make the purchase together, write down the product code, style). We will try our best to meet your requirements, but there may be some deficiencies. We hope everyone can understand. We will try to match according to what you wrote, if there are color or style deficiencies, we will send them to you randomly. Please forgive us!

5. I have already paid, when can the goods be shipped? How long will it take to receive them?  Answer: We will ship your order within 24 hours after your payment is successful, in accordance with the payment order. The delivery time may vary due to distance, weather, and the different operational procedures of different courier companies. Generally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it takes 2-3 days. For other regions, it takes 3-5 days. For remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding number of days, please contact our after-sales customer service. (If there are delays or loss of parcels due to network sales peak season, sudden increase in shipping volume, or courier company overflow, please understand. We will make appropriate arrangements.)

6. Do I have to use Alipay? Can I make a bank transfer? Answer: We recommend using Alipay, which ensures both the safety of the payment and convenience for future shopping. If you absolutely cannot use Alipay, please take a picture of the product before making the payment and note that you will be making a bank transfer. This will help us verify the payment and arrange the shipment of the goods as soon as possible after receiving the payment. Please contact us via Taobao or mobile after making the bank transfer, providing your Alibaba account, the bank and the amount of the transfer. We will check the payment and verify the goods before arranging the shipment.