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Delivery statement

This factory has entrusted “Express Delivery” with the delivery of goods (large items can be specified for logistics; please consult the customer service via Wangwang for details).
The following services cannot be provided at present; please be aware of this.
1. Delivery on a specified date and time
2. After the order payment is successful, modifying the delivery address that is not within the same city is not possible (if the order items are already in transit, changing the city address will also not be feasible)

Note:
For areas where express delivery cannot be delivered, the items will only be delivered to nearby service points, and the buyer must collect them from the delivery point themselves.
2. In cases of special weather conditions (such as rain, snow, earthquakes, etc.) or when special factors like traffic controls affect operations, delivery time may be               extended. Please refer to the delivery date as the final reference.

Modify order:After your order 1688 is confirmed (by clicking "Confirm No Errors, Place Order"), it will be processed automatically by the 1688 order system. No manual modification of the products or quantities in the generated order is possible.
It is recommended to use 1688".Add to the purchase orderThe feature combines products that need to be purchased into one order, preventing multiple shipping fees from being incurred.

After-sales Service and Support

This process is applicable only to non-custom products (customization is subject to mutual agreement; by default, it is not due to quality issues, and returns or exchanges are not supported).

If a quality issue is discovered within 48 hours after receipt, contact customer service to register and process it. For confirmed quality issues, a refund or replacement will be provided (the store will cover the shipping cost).

Return and exchange conditions:Our store offers a 7-day no-reason return service for consumers.

No return or exchange services will be provided for the following items:
1. Items that have been used or damaged due to human error
2. Quality issues caused by the customer’s own reasons
3. Items received more than 7 days after delivery
4. The product list was not sent back, or the reason for return and the quantity of returned items were not specified on the product list.
5. The outer packaging, accessories, and complimentary items of the product have defects
6. Custom-made products

Return Process:1. Please confirm whether the item you wish to return meets the corresponding return or exchange conditions.
2. Contact customer service to register relevant return or exchange information (please ensure you reach out to the customer service staff).
3. Log in to your 1688 account, select the product, click on return, and choose “Agreed with the seller” as the reason for the refund.
4. After the refund coordinator approves your request, the returned item will be sent back to the following address.
5. After sending the product, you need to return to the return page again and click “Fill in Shipping Information”. Enter the shipping company, tracking number, and contact number.
6. Once we receive your returned item and it passes the review process (verifying that all components are present and suitable for resale)