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The company undertakes OEM branded processing. If you need, please contact the customer service!

Default to STO Express, YTO Express, and Yousu Express. If you need to send other express, please contact us to change the postage. For Xinjiang, Tibet, and Inner Mongolia, STO Express is the default shipping company. The logistics company defaults to sending ANN Logistics.

【注意事项】：
1. When charging a product for the first time, it must be fully charged before use.
2. When cleaning the baby, please do not wash it under the faucet, but should be wiped with a wet towel.
3. Do not use silicone lubricant, as it will corrode silicone products. If you need to use lubricant, please use water-soluble.

All product images on this website are taken from actual products. The goods you see on the website will be exactly the same as the ones you receive after ordering. Please note that color differences due to lighting in the product photography are not limited.

【Product Payment】We highly recommend using Alipay for a safer and more convenient transaction. Of course, you can also conduct the transaction through bank transfer.

【Product Inspection】Before the shipment, our company will conduct additional testing for each item, ensuring 100% quality inspection to ensure the quality of the goods you receive. In case of any quality issues, please communicate with us in time to ensure that the problem can be resolved.

【Quality Issue】If the product has obvious quality issues before use and has not been tampered with, please contact us within 24 hours to arrange for a return or exchange. Products with intentional damage or that have been used will not be eligible for a return or exchange.

【Product Exchange and Return Policy】We do not accept returns or exchanges for goods without quality issues after the sale. Please carefully check all dimensions before purchasing. Please carefully consider your purchase. Exchange is limited to quality issues. Buyers must propose a return or exchange within 24 hours of receiving the goods. Exceptions will not be accepted after this time. For goods that need to be exchanged or returned, please do not use EMS. Otherwise, we will not assume the shipping costs for the returned goods. We will resend the goods within 3 working days after receiving the goods.

【Warranty Terms】Due to the uniqueness of adult products (personal intimate products), we do not offer warranty for used products.