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1. The product is an authentic item from the manufacturer.

Our store guarantees that all products sold are directly from the manufacturer, ensuring quality and affordable prices. We welcome all merchants to visit and make purchases!

2. Regarding size

All sizes of our products are measured manually. Due to differences in measuring tools and methods, there may be an error of approximately 2 cm—this is a normal phenomenon. We hope customers understand. Please be cautious when purchasing if you have concerns!

3. Regarding Colors

If you require a specific style or color, please contact customer service. Otherwise, products will be shipped randomly. Most of the items in this store are photographed in real life, and the colors have been professionally verified to be closest to the actual products. However, there may be differences due to color contrast and color temperature on computer monitors. Additionally, due to market changes, the factory may adjust the color and packaging methods of the products. Please refer to the actual items. Those who are sensitive to these may not take photos!

4. Regarding customer service

If your query is not responded to promptly, it may be due to high volume of inquiries or a system issue.

5. Regarding after-sales service

If you encounter any issues after receiving the goods, please contact customer service within 2 days. Except for quality problems, other issues will not result in a return. (All products sold by this store are original factory products. Plastic items may have minor scratches or marks due to manual processing and transportation—these are unavoidable and not considered quality issues. They do not affect use. Perfectionists, please refrain from reporting issues; our company guarantees a 98% pass rate, with 2% falling under the exemption scope. Losses incurred during logistics are not considered quality issues. Please inspect the goods before signing for delivery and pickup.)

6. Regarding shipping

Since our store primarily focuses on wholesale, it is generally recommended that customers send goods via logistics. For some customers who purchase samples in small quantities, express delivery may be available. Orders of whole items sent via logistics are typically shipped on the same day, while sample orders are usually shipped the next day. In case of any special circumstances, please contact us promptly. (Note: All products in the store are not)

7. Regarding Returns

The transportation is handled by a third-party logistics company, which is beyond our control. When receiving the goods, please check the products in person for any damage or missing items. Sign off only after confirming there are no defects. If you sign off without checking, the logistics company is not responsible, and our store also cannot assume any liability!!! (Note: Our store operates on a low-volume, high-margin model, and all products are not covered by shipping fees. The discounts for product returns and exchanges are also indicated in the product specifications. Please understand that the return and exchange shipping costs are to be borne by the customer.)