1. Generally, the goods will be delivered within about 1-2 days after payment. Due to our large variety, packaging is troublesome and the distribution workload is very heavy. Please understand each other. We will arrange the warehouse to help you match and deliver it as soon as possible!
2. If out of stock needs to be notified, please note "Please inform me if out of stock" in the order message "!
3. About return and exchange: ① return and exchange without quality problems: if the buyer needs to return the product for personal reasons, the damage loss caused by the return of the returned product is relatively large, and the refund is 60% off according to the original price, for more than one month, we do not provide return or exchange services without quality problems. If you really have no choice, you can contact our customer service. Note: (the buyer who returns the goods above shall bear the return freight. For free shipping items, the freight when we deliver the goods must be deducted). ② quality problem return and exchange: if the cumulative weight of the product quality problem reaches 20KG, the return shipping fee will be borne by our store (please contact online customer service for specific express delivery or logistics) if you do not want to return the goods in advance according to the weight requirements, the return transportation costs shall be borne by the buyer. ③ damage caused during transportation: please be sure to unpack and check in front of the logistics or courier when receiving the goods. The carton is elastic and the plastic toy is inelastic, therefore, the outer box may not be damaged or the contents may be damaged. Please check the goods before signing. 50% of the damage to the product is within the normal range. We will provide the service of reordering and reissuing accessories again, but we will not reissue them separately. Transportation is completed by a third-party logistics company, which is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, traffic conditions and so on, and is not used as a reason for returning goods.
If you don't understand, please contact online customer service.