About shipping

We offer stock sale, and the shipping time is usually within 48 hours after payment (except for special events). If you need to send by logistics, please contact our online customer service to modify the actual freight and confirm the logistics pickup points. Thank you for your cooperation!
If you have not received the goods within 15 days after shipment, or if you have any questions about the products after receiving them, please contact our online customer service in time!
About the picture
All the images of Junxi Painting Materials Factory are taken from actual products. Due to differences in light and monitors, there may be some color differences in the products. Those who cannot accept color differences should choose carefully to avoid transaction disputes. Such issues cannot be used as the basis for middle or negative comments and complaints. If you give a middle or negative comment due to such issues, we will appeal to Ali, and we ask for your understanding!

【图片与实物】----------------------------------------------------------
All product images are taken from actual products, which can more truly reflect the actual appearance of the products. However, due to factors such as lighting and photography skills, there may be slight differences between the images and the actual products. Additionally, due to market changes and other factors, the factory may adjust the color and packaging methods of the products and packaging. Please refer to the actual product for the final decision!

商品退换:

1. The product packaging has not been opened and the product has not been used; please contact us within 24 hours of receiving the goods, stating the reason for return or exchange; at the same time, the buyer is responsible for the courier delivery fee for return or exchange.

 

2. The product has been used, but there are quality problems during use; please contact us within 48 hours after receiving the goods. We will exchange or return the product to you for free!

 

3. Goods missing or damaged after receipt by the buyer are not eligible for returns or exchanges.

 

4. All products sold by our store are consumables. To protect your interests and those of other consumers, once a product that has no quality issues has been opened and used, it is non-refundable and non-exchangeable. For products returned due to quality issues, we will destroy them all. Please carefully read the product introduction before purchasing. If you have any questions, please call for consultation, and we will provide you with warm service.



【Signature Instructions】----------------------------------------------------------
Please the buyer personally sign for the parcel when receiving it, and verify the contents on the spot to ensure they are correct. If any discrepancies are found, such as the quantity not matching or the goods being damaged,
If the product does not match the sample you signed for or if you are not satisfied with the product, please seal it back in its original condition and refuse to sign. Immediately contact the shop owner in front of the courier. After confirmation by myself, it can be returned. Once the product is signed for, the shop will not assume any responsibility. Please pay attention! If there are problems after others sign for it, it is the same. Therefore, please make sure to sign for it yourself!
【关于破损】

The responsibility for damage caused by transportation will not be borne by our company. However, we have an obligation to do our utmost to assist the customer in resolving this issue. Please (or other person authorized to receive the goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Problem 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, please keep it safely until you have thoroughly checked it. Then, you can return it to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down his phone number and name.
Please read the above content carefully, it is very important for you. If you cannot perform the above actions, we will be very sorry for any problems that may arise, and we will be unable to help.