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Wholesale instructions:

Due to the nature of toys as perishable goods, minor scratches and minor issues are occasionally unavoidable. Minor scratches and paint chipping on toys are considered normal and do not constitute a quality issue. If a return is required due to a defect, the buyer is responsible for the return shipping costs. By placing an order, you agree to our return policy.

Quality Problem Product Handling Method:

1. If the problem is due to quality, you can return the goods with a value of 200 yuan or more, and the shipping fee will be borne by us, the sellers. If the value cannot be accumulated to 200 yuan or more and the goods need to be returned, the shipping fee will be borne by the buyer.

2. If the quality problem causes a functional shortage, and if replacement parts are needed, they will not be arranged separately. They must be ordered for the next shipment or the customer must bear the freight costs themselves.

About Warranty:

We generally do not provide warranty for toys. If there is a need for repair, we do not charge for repair services, but only for the cost of parts and shipping.

关于物流:

Default shipping method is by Best Express. If you need to send by SF Express or China Post Air Mail, please contact our customer service for the relevant shipping cost. All shipments without prior communication will be sent using the default shipping method.

About the receipt:

1. If there are any stock shortages, please contact customer service within 24 hours after signing to verify and handle the situation.

2. If the packaging is damaged, the goods are missing or damaged, please take photos as evidence, refuse to accept the express, and then contact our customer service to handle.

About the return processing:

1. If the quality problem of the product itself causes the product to be unable to use normally, it can be returned if the value of the goods reaches 200 yuan or more. (Details see "Quality Problem Product Handling Method")

2. If it is due to poor sales or not as good as expected, etc., which are not related to the quality of the product itself, we do not provide a refund.

3. If you really want to return the product, you can do so at a discount if the product is intact and the packaging has not been opened. All shipping costs will be borne by the buyer. For returns within 7 days, there is an 80% discount, and for returns after 7 days, the full amount will be returned at a 70% discount.