Shopping Terms and Conditions
1: How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount?
All products can be ordered with the minimum quantity indicated above, with no limit on the amount! Support mixed orders!
2: About Shipping
After the payment is made, the goods can usually be dispatched within 24 hours, and it usually takes about 2 days to complete the shipping process. For custom-made items, please contact the customer service, and the shipping time will be determined by the customer service reply. Please understand, but we will ensure that you receive the parcel as soon as possible. The shipping time for the pre-sale styles is shown on the page. You can track the delivery directly in the transaction order. If you cannot find it, you can contact customer service for help. Generally, Jiangsu, Zhejiang, Shanghai will arrive in 1-2 days, Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, Tianjin will take 2-3 days, and other regions will take 3-5 days, and remote areas will take 5-10 days. The specific time depends on the speed of the courier. (Please note: lighters are dangerous goods, and some areas cannot ship. Please confirm before placing an order.)
3: About Express Delivery and Shipping Costs
Shentong and Yunda, if you have special requirements, please contact customer service in advance and make up the corresponding difference. Generally, we send express delivery. If you need logistics, please contact customer service in time. (The premise is that the order is generally more than 80 kilograms, and we can meet the requirements of the guests to send logistics) We will arrange the shipment as soon as possible! The courier company and logistics express are not opened by our store, we are only entrusted to transport goods, and we cannot control the speed and damage of the transportation process. Please pay special attention to check! Because the product is wholesale price, we sell at a low profit and sell more, some non-cooperative courier may need to add more freight, and you need to make up the difference. I hope everyone can understand! (Each product has written the weight, when shooting, the freight system will automatically calculate, there may be a little error, if there are problems, please contact customer service in time.)
4: Why can't some products be ordered?
Products that are generally not supported for online ordering are those that are currently out of stock. If you need them, feel free to contact us, and we will produce or place an order as soon as possible.
What should I do if the main number replies too slowly?
The main account usually receives a lot of inquiries, and it's often impossible to respond to them all individually. Please try to contact other available customer service representatives. This is a current system deficiency. We will try to respond as soon as possible, but sometimes we are very busy and hope you will understand. Thank you all!
B. If you are a long-term partner of ours with a large order quantity, the probability of product damage will also increase due to the large number of products. Please send us a batch of non-man-made damaged products when the quantity reaches a certain level (the freight cost will be borne by the buyer). We will make up for the returned products in the next re-supply and send them together. This can reduce the number of times the express delivery enters and leaves, and reduce the time-consuming of customer service due to product problems, which can greatly improve service efficiency and the speed of delivery. We have established a long-term partnership, and we are all businesspeople and friends. I hope you can understand. Time is money. This can greatly improve efficiency, save time and financial costs.

9: Detailed information on the return and exchange of specific products
Dear buyers, if there are any quality issues or if you need to exchange the goods, please follow the following handling process:
3. Kerosene lighters are non-refundable (any reason, please consider carefully when purchasing).
4. Individual models that have been discontinued and models marked as non-refundable (including kerosene, gas, match, cigarette holders, hookahs, and all returns are not accepted, as they are not refundable).
5. For customers who test our products once or twice and for those who are willing to make a short-term cooperation or who need to exchange or return products within a certain period, please bear the postage costs (express delivery, freight) yourself.
6. Lighter with gift box (color box) packaging is charged at two yuan each (according to the regulations of each manufacturer), or the cost of the packaging box can be added to the next order.
7. All custom-made lighters are non-refundable.
About the precautions for using lighter:
1. Contains pressurized flammable gas, please keep away from children.
2. Do not pierce or throw around the lighter, and do not throw it into the fire;
3. Please use in a ventilated environment and be aware of flammable materials.
4. The direction of the fire is strictly prohibited from facing the face, skin, and combustible materials such as clothing, to avoid danger;
5. When igniting, please make sure to identify the position of the flame outlet and press lightly to light. Lighter styles use different methods of ignition: straight, side, or edge strikes; for gasoline-powered models, quickly rub the wheel; for loud-sound models, use the thumb to quickly rub the drum from right to left;
6. When using, if there is any ash or other debris falling into the fire outlet by accident, it should be immediately blown away with force to remove the debris, otherwise it may cause a poor fire;
7. When the lid of a gas lighter, such as a Zippo, is opened, the gas begins to escape. Therefore, please make sure to close the lid tightly when not in use to prevent gas from escaping.
8. Lighters are not suitable for lighting, please do not burn for more than 1 minute to avoid scalding the skin by high temperature;
9. Please do not leave lighter for a long time in a high-temperature environment (50°C/122°F), and avoid direct sunlight for a long time, such as around stoves, closed car compartments and trunks in outdoor areas.
10. Due to the climate restrictions on burning conditions in areas above 3000 meters, the ignition performance of windproof and direct-shot lighters will be significantly affected. At this time, it is recommended to use open flame lighters;
11. When using the craft-type lighter, it is necessary to clearly identify the flame outlet, the pressing area, the air intake, and the flame regulator to ensure proper use.
12. Use only qualified butane gas. Poor-quality gas may damage the lighter or reduce its service life.
Some Common Sense About Lighters:
Lighter are processed with unique waterproof function technology, and when falling into water while the shell is closed, after picking it up, just wipe the surface water drops clean, and it will not affect the performance of use; If it falls into water before refueling or when the shell is not closed, it will cause the wicking and firestone to be wet, and it must wipe the water drops on the surface of the shell and blow dry the mechanism to prevent affecting the performance of ignition.
There is rust inside the case, what's going on?
Rust inside the case is very common and normal. The rust inside the case is caused by residual chemical agents left over from surface treatment. Since the interior of the case is invisible in daily use, and there is friction between the movement and the case, the interior of the case is not decorated. This is a normal manifestation.
Regulate the flame
1. When using the product, the change in flame height due to the reduction in air content and the variation in surrounding environmental temperature is a normal phenomenon. You can adjust the flame height appropriately.
2. When using, the normal flame height should be adjusted to

Lighter with a windproof and direct-stream function measures 1.5-2.5 cm; loud-voiced, gasoline, and open flame lighters measure 2.5-4.0 cm.
3. If you need to adjust the height of the flame, please use a screwdriver to align with the recess of the flame regulator; if the lighter itself has a regulating ring, you can adjust it directly with your fingers.
Turn in the direction of the arrow (clockwise), you can adjust the flame height down.
Turn in the direction of the (+) arrow, i.e. counterclockwise, to increase the flame height.
Note: Rotate counterclockwise, do not exceed half a circle beyond the normal flame height. Otherwise, there is a possibility of damaging this product;
4. Gas lighters should be adjusted by adjusting the height of the flame by adjusting the height of the flame. If the flame is too high, you can cut off a little of the wick with scissors; if the flame is too low, you can pull out the wick appropriately.
Gas filling method
1. When refueling, there must be no sparks or fire sources around to ensure safety. Do not smoke while refueling;
2. Only use qualified butane gas. Poor-quality gas may damage the lighter or reduce its service life.
3. When refueling a standard model, invert the lighter, align the gas bottle's outlet with the lighter's inlet, and cover it tightly. Press down a few times, each time holding for about 2 seconds. If the gas cannot be injected, it may be due to residual air in the tank. In this case, you can vent the air by pressing the inlet with a small screwdriver quickly 1-2 times, and then try refueling again.
4. When filling the Liang Sheng machine, please first loosen the screw cap of the air intake with a cross-headed screwdriver or other tools, and then operate according to the above steps. After the gas filling is completed, the screw cap should be rotated flat, not too tightly; otherwise, it will cause the lid to be not tightly sealed and the sound of the lid to be not crisp, and it will also cause the gas to escape. For the deluxe Liang Sheng machine, a special air nozzle should be used to fill the gas;
5. When refueling a gasoline engine, you should open the head cover, remove the crankcase, turn it over, lift the outer sponge to add the appropriate amount of gasoline, wait for the gasoline to seep into the inner layer of sponge, cover the outer sponge, and then insert it into the engine shell;
6. After refilling various lighter fuels, it is necessary to wait at least 1 minute to allow the newly charged gas to adjust to room temperature. Additionally, wait until any residual gas on the lighter's exterior has completely evaporated before attempting to light it. If you attempt to light the lighter immediately, it may ignite the residual gas on the exterior, causing unnecessary danger. After refilling the gas, if the flame height is too high or too low when used, this is normal. You can adjust the flame height appropriately.