Transaction Rules: Dear customer, please take two minutes to carefully review the wholesale instructions and transaction rules to avoid any unnecessary disputes!

Ordering Instructions: All individual products from our company must be purchased in full cases. The number of items per case is indicated on the product detail page. For example, if a oil pot is packaged in a case of 36, the minimum number you need to purchase is 36. The packaging quantity for products with different specifications is not the same. When you purchase different sized products, you must purchase according to the packaging quantity described on the page, or the multiple of the packaging quantity. All products must be purchased in minimum quantities of 1 piece, and the minimum order quantity is 4 cases per time. We support mixed batches. If you are unsure how to order, you can contact our online sales team, and we will be happy to assist you.

About the products: All products are subject to strict inspection before leaving the factory. Regular products are mixed-color packaged, and some products are single-color packaged. For those who order in bulk, you can choose the color or have the product produced in a specific color. For more details, you can contact our online business team for assistance.

Can I exchange or return the product: Our factory does not currently support exchange or return services. We send the returned goods directly to the scrap recycling plant to ensure that the products we send out are all new.

About shipping: Orders placed before 12:00 PM usually ship the same day, at the latest the next day. If there are stock shortages, we will contact customers immediately. For urgent orders or those with specific delivery deadlines, please inform us in advance. Transportation times may occasionally be extended due to weather or other reasons, which is considered normal. If you need to receive your order by a specific date, please let us know in advance to avoid any delays.

Transportation method and freight: We usually use ordinary logistics to ship the goods. The buyer needs to pick up the goods at the logistics and pay the freight to the logistics themselves. If you need to use other transportation methods, please inform the online business.

Transportation damage issue: In order to save the customer's transportation cost, we always choose to send by ordinary logistics. However, ordinary logistics do not provide compensation for transportation damage. Some large domestic logistics companies have compensation clauses, but the freight cost is twice or three times that of ordinary logistics. We do not recommend sending large logistics. Some products are after all fragile, and if there are any damaged products in the transportation process, they can be returned. For glass products, a 70% discount on the refund is available, and for pure plastic products, a 90% discount on the refund is available.However, the return shipping fees need to be borne by the buyer, and the products we send back can only be...We will sell the waste materials at a discount of 30% to 40% to a recycling plant. If there are any damages, we will each bear half of the cost. Therefore, when we ship the goods, we will also remind the logistics company to handle them with care and handle them gently.

Payment method: customers with Alipay can directly make payments after shooting, and those without Alipay can only make bank transfers to ship the goods.

After-sales service: General logistics usually does not provide real-time tracking information. If the goods have not arrived after a certain period of time, please contact us immediately, and we will contact the freight transportation in real time as soon as possible.