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【关于质量问题】
Dear customer, if you find that the fur is coming off after receiving the product, please don't worry. The fur on the plush toy is not meant to come off.
Because it's a new product, there might be some loose hairs and filling fibers.
After you receive it, pat it a few times, shake it a few times, and the loose hair will be removed.

【关于尺寸问题】
All the items are measured in real size, and the plush toys are soft with a 2-5cm error. Please be careful when you shoot if you mind the error.

【关于包装问题】
We use fluff-removing machines to pack them because the toys are quite large.
Only after transportation is scheduled can the product be properly protected, so when you receive the product, it may be slightly different from the description.
If the product is small or has some creases, please don't be surprised, as this is a normal phenomenon. Just shake it a few times, expose it to the sun for half an hour, and it will gradually return to normal!

【关于收货问题】
Delivery Confirmation
1. To ensure your interests and enjoy the worry-free service provided by our company, according to the Alipay dispute handling regulations, please open the package in the presence of the courier when you receive the goods. Once the goods are signed for, it will be deemed as acceptance of the product quantity, size, color, and seam quality. At the same time, it will also lose the right to pursue such issues. If you do not agree, please be cautious and do not make a purchase. Once you make a purchase, it will be considered as agreeing to this.
2. If you find any quality, quantity, or size issues with the product before signing for it, please contact us immediately through Alipay, and please refuse to accept the delivery to ensure that your interests are not affected.
3. If you are unable to receive the goods personally, or if someone other than yourself, such as a doorman or a friend or relative, signs for them, please convey the details of the receipt to the person who signed for the goods. Receiving the goods on behalf of another person is also considered as receipt, and it is considered as acceptance of the quantity, quality, color, and size of the products. If you have any concerns, please think carefully before making a purchase.