sports gym bag dry wet separation swim bag travel equipment backpack drawstring large capacity storage yoga bag

1. Regarding shipping/logistics:
By default, express delivery is provided by Zhongtong or Yuantong (if the default courier fails to deliver, please contact customer service via Wangwang in time. If no contact is made with customer service and the package cannot be delivered, we will not bear any costs incurred). For areas such as Xinjiang, Tibet, Qinghai, and other remote regions, postal service is used (postal services ship goods on the same day, and logistics information will be updated gradually the next evening; please wait patiently). The company has the right to refuse delivery if the customer specifies a different courier. If Shunfeng or another carrier is desired, please consult customer service first to arrange the additional fee.
2. Regarding shipping:
Generally, orders paid before 16:00 on the same day will be shipped on the same day (if out of stock, we will notify you via Wangwang promptly). Orders paid after 17:00 will be arranged for shipment the next day (except during holidays). Due to the large volume of shipments, our company does not accept urgent orders; please understand!
3. Regarding returns/exchanges: (It is essential to fulfill the after-sales obligations within 7 days from the date of receipt, after communicating with customer service)
A. Regarding color differences and odors: All products are photographed in their actual condition. Due to variations in lighting and monitors, there may be differences in color and contrast. Some bags may have a slight odor; placing them in a well-ventilated area for a while can eliminate it, or the odor may disappear after a few uses. These issues are not quality problems, so they cannot serve as reasons for return or exchange. If a return is required, our company will only refund the product price, not the shipping cost.
B. Regarding dimensions: details of the sizes are clearly indicated. All measurements are manual, and there may be a deviation of 2–5 cm, which is normal.
C. Regarding quality issues or incorrect shipments: Upon receipt, please check for shortages and quality problems. If there are shortages, please take photos immediately and contact customer service. After 1–2 days, we will consider the goods complete and will not process a replacement shipment. If there are quality issues, contact customer service promptly. For exchanges, please cover the shipping cost (for return shipments to our company, we will not accept them); the shipping fee for a second shipment shall be borne according to platform requirements.
D. Regarding products that have been improperly used by humans, washed, or damaged intentionally, our company has the right not to provide return or exchange services; please handle it yourself.
4. Return/Exchange Process: (Return or exchange within 7 days from the date of receipt)
A. For returned or exchanged items, the buyer is responsible for all shipping costs after the item is shipped; no refund will be given.
B. Please ensure the original product is well packaged when returning for exchange or refund, to prevent further damage during shipping. If the product is damaged again during return shipping, our company will directly reject the transaction, and we will not be responsible for any costs incurred. Additionally, we will refuse a refund for the return.
C. Our company promises to support 7-day no-questions-asked returns and exchanges. Please contact customer service before returning the item to confirm, as any return without prior confirmation will not be accepted. We do not accept returns for regular mail or pay-at-door shipments; please pay the shipping fee yourself when returning the item.

Friendly reminder: Always inspect the goods on delivery. If you find any damage to the packaging or missing items, do not sign for delivery. Simply reject and return it. Once signed for, it is considered intact, and no return or refund will be provided!

Important Notice: The order has been received, and the above contents have been read and confirmed.

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