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Frequently Asked Questions:

1. Can I have a sample? What is the minimum order quantity for the product? How long does the lead time take?
Sample delivery period: 5-7 days. Minimum order quantity for the product: 1000 sets. Minimum order quantity for small accessories: 3000 sets.

Delivery time: 25-35 days after order confirmation.

Can you provide a FOB USD quote?
Our company has the right to import and export on its own, and we can offer prices in US dollars.

Can I open a VAT invoice?
We can issue a 13% value-added tax invoice. You need to provide us with the invoice information, and the payment should be made directly into our company's account.

4. Payment Method
30% deposit is collected after the order is confirmed, and the balance of 70% is settled before the shipment.

5. Are there any factory audits? Any food safety certifications?
Our company has SEDEX, BSCI, ISO9001 audits, and our products have FDA, LFGB, California Proposition 65 test reports.

6. About Express Logistics
Small items are sent by courier, and large shipments are sent by logistics. We can provide warehouse logistics services.

Can the product be customized with a LOGO?
Customizable laser LOGO, screen printing LOGO, heat transfer LOGO, water transfer LOGO, and so on.

We can also create a LOGO based on customer samples.

Can you provide mold customizing?
Our company is a trade and industry enterprise with a professional design and technology development department that can develop and produce products based on customer requirements.