The predecessor of Yongjie Group was Guangzhou Yongjie Digital Technology Co., Ltd., which was established in 2002. The company specializes in the development, production, and sales of new technologies such as heat transfer, digital printing, and gift processing. In order to highlight the company's professionalism and advantages in the heat transfer industry, Guangzhou Yongjie Digital Technology Co., Ltd. was renamed Guangzhou Yongjie Heat Transfer Material Co., Ltd. in 2009. The company not only has strong production capabilities but also leads the industry in new product research and development, the application and promotion of new technologies, business sales capabilities, and channel combinations. Yongjie Group adheres to the business philosophy of "innovation, pragmatism, and pursuit of quality," and has adopted a group-based management model since 2007. The company's mission is "focusing on needs, meeting customer requirements, serving innovation, and achieving win-win cooperation," which is implemented in every aspect of research and development, production, and sales. With the unremitting efforts of all "Yongjie people" over the past 17 years, the company has steadily developed and become a benchmark in the industry, forming the current group development model. The group owns the largest and most powerful heat transfer printing material processing factory in the South China region - Ganzhou Yongjie Heat Transfer Printing Materials Co., Ltd., and a heat transfer printing equipment production factory. It also has 5 subsidiaries - Guangzhou Yongjie Heat Transfer Printing Materials Co., Ltd., Ganzhou Yongjie Heat Transfer Printing Materials Co., Ltd., De'an County Hongchuang Stone Processing Co., Ltd., Zibo Baijie Ceramics Co., Ltd., and Shandong Huimin Jinsa Century Industry and Trade Co., Ltd. Yongjie Group's professional production system and high production efficiency ensure that we provide customers with high-quality and cost-effective order services, as well as comprehensive pre-sales, sales, and after-sales services. Our professional marketing team and strong combination of foreign trade, wholesale, and retail business channels have ensured that our company's business, reputation, and reputation have been widely enhanced. The rapidly developing Yongjie Group, on a new starting point, will continue to carry forward the corporate spirit of "service, integrity, professionalism, and unity," and the management concept of knowing and employing the right people to achieve the greatest results. We will always focus on customer needs and strive to meet customer needs with sincerity, attention to detail, and love. We are committed to painting a beautiful vision of "becoming the leader in the same industry in China and creating a world-renowned brand in the industry." At the same time, we sincerely hope to receive the support and affection of more new and old customers, and to create a new situation of win-win cooperation!
Color Explanation
Our company's products are photographed in real life, but due to the significant differences in shooting environments and techniques, the colors are subject to the actual goods shipped. We hope the customer understands.
Product Ordering and After-sales Service
● About Customer Service If you do not receive a timely response to your inquiry, it may be due to a large number of inquiries or the customer service representative is temporarily unavailable. Please be patient or contact customer service directly. We apologize for any inconvenience. Damage Compensation
1. If you purchase the same specification in a full box and use foam and box packaging, any damage will be compensated by our company (only for quality cups from Europe and the United States). 2. Compensation time limit: Send the damaged situation to the company's after-sales service within 2 days after receipt, and no response will be accepted after the deadline; 3. For express delivery of ceramic and glass fragile items, we do not accept claims for damage compensation. 4. For any specific matters other than fragile items, please communicate and negotiate with our after-sales personnel.
● Compensation and Compensation Process
When customers pick up the goods from the logistics company, if there are any questions, please note them on the shipping document and take the goods home for further inspection. Count the number of damaged items and take a unified photo of the products and send it to the company's after-sales department. The company will register and handle the issue.
● Product Exchange or Return
1. All goods of our company will not be accepted for return or exchange services unless there is a quality issue.
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