yongjie Group, formerly known as Guangzhou Yongjie Digital Technology Co., Ltd., was established in 2002. The company specializes in the development, production and sales of new technologies such as thermal transfer printing, digital printing and gift processing. In order to further highlight the company's professionalism and advantages in the thermal transfer printing industry, Guangzhou Yongjie digital Co., Ltd. was renamed Guangzhou Yongjie thermal transfer printing Materials Co., Ltd. in 2009. The company not only has strong production capacity, but also is in the forefront of the industry in the aspects of new product research and development, new technology promotion and application, business sales ability and channel combination.
Adhering to the business philosophy of "innovation, pragmatism, quality,", Yongjie group has started to use the group management mode since 2007 to "pay attention to needs, meet customers, service innovation, win-win cooperation" is the enterprise's purpose and is implemented in every link of research and development, production and sales. With the sincere efforts of all "Yongjie people" for 17 years, the company has developed steadily, becoming the standard of the industry and forming today's collectivized development model. It owns thermal transfer supplies processing factories with large scale and strong production capacity in south China-Ganzhou Yongjie thermal transfer printing Materials Co., Ltd. and thermal transfer printing equipment production factory, and also has 5 branches-Guangzhou Yongjie thermal transfer printing Materials Co., Ltd, ganzhou Yongjie thermal transfer printing Material Co., Ltd., De'an County Hong Chuang Stone Processing Co., Ltd., Zibo Bai Jie Ceramics Co., Ltd., Shandong Huimin Jinsai century Industry and Trade Co., Ltd.
Yongjie group's professional production system and production efficiency ensure to provide customers with high-quality and beneficial order services and perfect pre-sale, in-sale and after-sale services; Professional marketing team and strong foreign trade, the combination of wholesale and retail business channels ensures the wide improvement of the company's business, degree and reputation.
At a new starting point, the rapidly developing Yongjie group will continue to carry forward the enterprise spirit of "service, integrity, professionalism and unity", know people and do good deeds, and get twice the result with half the effort, and always pay attention to customer needs, fully meet the needs of customers and describe the beautiful vision of "being the leader of Chinese peers and creating a world brand in the industry" with sincerity, carefulness and love! At the same time, we sincerely hope to get more support and love from new and old customers and create a new situation of win-win cooperation!

our products are taken in kind, but in view of the large differences in shooting environment and techniques, the specific color is subject to the actual product delivered. I hope customers can understand.

● about customer service
if your consultation fails to respond in time, it may be because the consultation volume is too large at that time. Please wait patiently, or it may be due to system problems and loss of information sent by you. For example, if the consultation volume is too long, please contact other lighting customer service for consultation, or log on to Wangwang again before consultation. Please forgive me for the inconvenience caused.
● equipment warranty:

1. The company's equipment is guaranteed for one year, and the heating pad (Coaster, placemat) is guaranteed for three months;
2. One-year warranty for the whole machine of hot stamping machine;
3. The equipment participating in the activity shall be subject to the warranty content of the activity.

● compensation for damage

1. Buy a whole box of the same specification and match the box. If there is any damage, our company will compensate (only export quality cups);
2. Compensation Time limit: the damage will be sent to the company's after-sales service within 2 days after receiving the goods, and will not be accepted within the time limit;
3. Express ceramics and glass fragile, the company does not accept damage compensation matters;
4. In addition to fragile, please communicate with our after-sales staff for other specific matters.

● compensation process

when the customer receives the goods from the logistics company, if there is any problem, please do not expect the logistics company to compensate you. Pick up the goods directly and go home for inspection. Send the damaged quantity and products to the company after-sales service in a unified manner. The company will register for processing and deliver the goods together when you place your next order. If you need the goods urgently, you can arrange them as soon as possible.

● product return

1. The company does not accept the return service for non-quality products;
2. It is normal for domestic quality products and national standard mug cups to have some small pinholes and black spots. No more than 3 in the same position;
3, European and American quality products, quality assurance, if there are 1-4 cups in a box containing small flaws and small black spots, it is a missed situation, please understand, if there are more, we will make appropriate compensation.