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Frequently Asked Questions

How much is the minimum order amount?
The total amount must be at least 300 yuan for mixed batching, with no limit on the quantity! Partial products are available for batching starting from 2 pieces!
How are products with multiple styles and colors shipped?
Regarding the variety of styles and colors, most of our products support color selection for shipping. For mixed-color products with special requirements, buyers can contact our customer service to negotiate solutions. We will make every effort to meet your needs.
4: About the shipping time?
The order will be shipped within 48 hours after payment, with slight delays for large events or other special circumstances, subject to the store's announcement.
5: About the shipping method?
Home furnishings are fragile and heavy, and it is generally safer and cheaper to send them in bulk by logistics. The fee is usually based on volume, and the freight is paid upon arrival. Mixed batches can also be sent by courier, and the cooperation courier is Huitong Express. The courier charges by weight, and the freight must be paid in advance. Please contact the customer service to confirm the freight after you make an order.

Can logistics reach remote areas?
Yiwu's logistics industry is very developed, and basically all prefecture-level cities in the country have direct logistics (excluding some regions). The cost per box is 10-40 yuan, and the cost for transferring to county-level regions is about 10 yuan per box, with the more boxes, the cheaper. At the same time, we will try to arrange for the logistics company with a closer pickup point to your location.
7: How are defects, damage, and quality issues handled?
Home furnishings are not like other products, and some may have minor imperfections. This is part of the charm of handmade crafts. Those who are sensitive to these should be cautious when purchasing. For damaged items, if the damage is irreparable, both parties will share the cost equally. If the damage is repairable, we will send replacement parts the next time we receive an order. We will do our best to ensure that the packaging is well protected. We take full responsibility for any quality issues and will cover the return shipping costs.
Can samples and customizations be made for the available products?
Sample fees are charged at twice the wholesale price and will be refunded after the return order is placed. We support custom-made and adding LOGOs. For specific costs, please contact our customer service.