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All products on this website generally come with real photos, along with detailed descriptions, materials, dimensions, and size information. Please feel free to make your purchase with confidence.

Color variation explanation: The color differences and variations in the products are caused by factors such as the background, lighting, and the display accuracy of the computer monitor. These factors vary, and they are beyond control; they do not constitute quality issues. The product specifications should be based on the actual item. Most items are handcrafted, so those who care about color variations and minor defects should carefully consider before deciding to order.

02 Regarding shipping: After the buyer pays for the order, we will ship the goods within 48 hours (two days). Generally, orders and payments made before 4 PM will have the goods delivered on the same day (except on Sundays). If there is a shortage of items, we will contact you by phone or WeChat. During shipping, dedicated staff will verify the shipping list and the goods. After confirmation, they will sign the list and pack the items before sending them out.

03 Shipping and Logistics: We provide standard shipping by default. For alternative shipping options, please contact the online customer service. If the shipment does not arrive or if you need the goods urgently, please contact customer service to arrange another shipping method. For bulk shipments that require logistics consignment, please inform customer service of the address of the nearest logistics company and the name of the consignment station, so that the goods can be delivered at the shortest possible time and at the nearest location. Please note that neither shipping nor logistics can be controlled by us. Do not use complaints regarding shipping service quality or delivery time as a basis for evaluating us.

04 Regarding Signing for Delivery: Please ensure that you sign for the goods in person when they arrive. If it is signed for by family members, friends, or a security guard, it will be considered as your signature. Please open and inspect the goods on the spot before signing for them. If any damage occurs to the product during transportation, please contact the delivery personnel immediately to verify, claim compensation, or refuse to sign for it.

05 Regarding after-sales service: If there are quality issues within three days from the date of receipt, please contact us promptly. We will provide a response regarding return or exchange, and we will not accept such requests after this period. If the quality is satisfactory, no return or exchange will be accepted. Reasons such as personal preference, significant differences from the image, dissatisfaction, or not being as good as expected are subjective factors that do not allow for return or exchange of the product purchased by the buyer.

06 Regarding feedback: Your sincere comments are our unremitting motivation to move forward. If you are satisfied with the product and feel happy, please give us positive reviews. If there are any issues or dissatisfaction, please contact customer service promptly. Any problem can be resolved quickly, eliminating your doubts and concerns at once and bringing you a pleasant mood.