Buyer's Must-Read

Color and Size Specifications: Please carefully check the size of the product before purchasing. The images may have magnification effects, and it is best not to rely on your imagination to avoid any unnecessary misunderstandings after receiving the product! Due to differences in photography environments, angles, and personal computer displays, there may be some color differences between the actual product and the images. We hope you understand! If you are concerned, please be cautious when shooting!

About shipping: We will ship the goods within 48 hours after the customer places an order. Special note: As we are a wholesale website, the shipment of each item is fast, and the inventory is difficult to update in real-time. If there is a shortage of less than 4 items, we will directly ship without further notice; if the shortage is large, we will communicate with the customer by phone. We hope that our customers will understand. If the delivery time is affected by the holiday or the deliveryman's holiday, the actual shipping time will be postponed. We will declare the shipping after the actual shipping.

3 Express Logistics: The time of receiving the goods varies depending on the different receiving cities. Generally, it takes 3 to 7 days after the actual shipment is sent out (in some remote counties, it often takes many transfer stations to reach, which may take 5 to 7 days). We cannot guarantee that the product will definitely reach the buyer's hands within a certain number of days after shipping. We solemnly declare that express delivery and logistics are beyond our control, and please do not use the satisfaction or dissatisfaction of the service attitude and arrival time of express delivery and logistics as the basis for our evaluation.

4: Unless there is a quality issue, we do not accept any returns or exchanges for reasons such as disliking the product, not matching one's expectations, or not looking good when worn. (Fading does not count as a quality issue.) Buyers who are sensitive to these matters are advised to be cautious when making a purchase. If you have high expectations for your product, please do not choose a cheap jewelry, as you get what you pay for!

The picture is for reference only and we do not accept your imagination or personal subjective ideas. Everyone's imagination is limitless and cannot be satisfied one by one. Please refer to the actual product!

6: If you are satisfied with the goods received, please give us encouraging positive feedback. If you have any dissatisfaction, please contact us immediately. We will solve any problem for you to eliminate your doubts and dissatisfaction, and return you a pleasant mood.

7: Ear plugs for earrings are generally made of rubber.

【关于褪色】

All products in the store come with individual packaging, but they are not made of real gold or silver, so they cannot guarantee to shine. However, if the customer plans to wear them, it is recommended that they apply a layer of clear nail polish before wearing them.

【About Maintenance】

Avoid direct contact between jewelry and clean water, perfume, soap, hair spray, camphor balls, dishwashing liquid, and other chemicals that can damage the jewelry. After wearing, it can be placed in a bag or jewelry box. It is recommended not to expose it to the air for a long time to prevent oxidation.

About after-sales service

Providing satisfied after-sales service to our customers is our consistent service philosophy. We are willing to provide high-quality after-sales service for everyone. At the same time, our service also requires your cooperation. To ensure the quality of our service, please read the following instructions carefully before returning the goods:

About the return

1. Within 3 days after receipt (the date of receipt as determined by the shipping receipt signature), if you discover any quality issues with the product, please contact the after-sales customer service in a timely manner. Claims after this period will not be accepted.

2. If the customer specifies a color or style for the product, we will try our best to meet their needs, but cannot guarantee it. If the color or style does not match, we will not provide exchanges or returns.

3. For damaged goods in transportation, we consider it very troublesome for customers to directly seek compensation from the logistics company, so our company will assume full responsibility. However, this must be raised within 3 days after receipt and contact after-sales service within 3 days to explain the reason and provide images for problem handling. If the damage is not reported within 3 days after receipt, it will be deemed that the goods are received in good condition.

4. For the situation where non-merchandise sold by our store is sent to our company, we reserve the right to not process the entire return and exchange and to have the customer bear the shipping costs. The goods will be directly returned to the customer.

5. If the customer is uncertain about the product information but does not contact customer service and fails to receive the product, style, or color they desire, we regret that we will not accept returns or exchanges. (Please consult the pre-sale customer service before placing an order to avoid any misunderstandings or troubles.)

6. For the wrongly sent products, we will exchange or return them according to the original order, and the shipping fee will be borne by our company.

II. The following conditions do not allow for a return:

1. Product packaging is damaged or incomplete, and the accessories or related documents are incomplete.

2. Unauthorized repair or modification

3. Not used or stored in the normal way

4. Goods beyond the post-sale service period. (Alibaba's limit is 7 days).

3. For returns due to no quality issues, we will refund at 80% discount.

For example: if the product does not match the expectations, is unsatisfactory, has color differences, or has minor imperfections, or if the color is not what you wanted, these issues are not considered quality problems for the purpose of returns (According to the relevant regulations, quality problems are defined as damage or defects in the goods.).

If you do not accept our company's regulations, please do not place an order with us! Placing an order means you agree to accept our company's regulations. Honest transactions, happy cooperation!

1. All returned products must not affect second-hand sales.

 Buyers are responsible for the round-trip shipping fees. We will refund you 80% of the purchase price.

Many people see this and think we must earn the 20 yuan payment for this. Those who have this idea must not understand wholesale at all. The entire process of an order from creation to completion requires the time and effort of staff. This will increase our costs. Before taking an order, the customer service needs to communicate and explain with the customer, and after the order is generated, it needs to print the order and express the single [The express single costs 2 yuan per piece, if you don't believe it, you can consult the express company]. This takes time. In addition to the commission for customer service, do you want your boss to take back the commission that has already been given to you? When it comes to the warehouse, we are a small jewelry wholesale, with a small number of styles, many customers are mixed batches, the amount is not large, but the styles are many, so our warehouse mixing orders is time-consuming and labor-intensive. Generally, for an order of 200 yuan, our order-taking staff needs to pick 30 items from different shelves.There are 90 products, which is quite a large amount of work. This involves both energy and time, which are both counted as wages. Jewelry is considered light goods, and there will be some damage during transportation. If you return them, there will also be some damage. Moreover, after you return them, we need to arrange staff to re-classify the products you returned, and then re-inventory them. Those who have worked in jewelry wholesale should know that it's easy to take products out, but it's difficult to put them back, which requires more time and effort. When you add all the costs, do you think we can make a profit?

Due to the freight differences for regions including Hong Kong, Macao, and Taiwan, if a customer needs to return or exchange an item, please contact our after-sales customer service first for assistance. Both parties can then negotiate a solution.