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1. Color differences in the pattern are normal; color differences also occur due to various factors such as monitors, and it is impossible to restore 100% accuracy.

Please consider receipt of the goods as the standard. For bulk orders, you can receive samples for inspection and produce according to the samples.
2. Goods will be shipped within 48/72 hours after the customer payment is confirmed. In case of shortages, holidays, or other special circumstances, the shipping period may be extended.

If there is an infringement of the design, please contact customer service to have it routed to the store manager for handling.

The pillow dimensions are strictly controlled. Due to manual manufacturing processes such as edge wrapping, some errors may occur, with an error range of approximately ±2cm.

If customers receive pillows with contamination, unraveling, or damaged zippers, please contact customer service.

The entire store is custom-made and not due to quality issues, so it cannot be resold. No return or exchange service is accepted. We hope for your understanding.

枕芯 material: non-woven fabric and PP cotton. Vacuum compression. The common size for vacuum bags is 4 threads.