[After-sales notice]]

thank you for your attention and love to us. We will sincerely provide you with high quality and reality.

The products and services of Hui hope to bring a satisfactory and pleasant online shopping experience to Taobao friends. In the process of purchasing products,

if you have any questions, please feel free to contact our customer service. The customer service will answer your questions patiently and in detail.

[Picture shooting]]

all pictures of Zhejiang xinshiyuan cookware are taken in kind. Due to different light environments and monitors,

the product may have some color difference, but the error will not affect the actual effect, please rest assured.

[Delivery time]]

zhejiang xinshiyuan pots are normally in stock, and the delivery time is usually within 48 hours after payment,

if there are out-of-stock or pre-sale products, it takes 7-15 days to order them. If the goods have not been received ten days after shipment,

or if you have any questions about the product after receiving the goods, please contact us in time and we will serve you wholeheartedly!

[Damaged reissue]]

although the packaging of our products is very strong, due to the long-distance transportation and delivery to a third party, there are certain

risks, extrusion of household products is inevitable, especially plastic parts, if it is found when receiving the goods

if the plastic parts or accessories are damaged, please contact us immediately and provide photos of the damaged accessories, we will be free of charge

send the accessories to you by Express.

[Shipping instructions]]

zhejiang xinshiyuan cookware products are priced without freight. If the number of products is small, we will take express delivery, and we will shop in wangpu

there is a courier reference price. If the number of products is large, we will take the leased line logistics. We choose fast, safe and good things.

Stream company. Please contact customer service for specific freight

[Payment method]]
Highly recommend Alipay transaction. Safe. Rest assured. Users who cannot use Alipay can choose online banking transfer remittance.

[Enterprise introduction]]

zhejiang xinshiyuan cookware is located at No. 13, Wuliang North Road, Yiwu city, Zhejiang province, China. It specializes in cooking utensils and aluminium frying pan such as milk pot, soup pot, set pot, wok, etc. It is the development of kitchen utensils!

[Contact Us]]

18858911158 Ms Fu

Use and maintenance:

Why does smoke-free Pan still produce lampblack during use? How to deal with it?

First of all, we should understand that the critical temperature of cooking oil cracking/Volatilization is 240 °. At this oil temperature, no lampblack will be generated, and food will be more nutritious and delicious. When oil has oil lines, it is the oil temperature.
Lampblack is related to oil temperature. If the oil temperature is too high, it will still produce lampblack. If the oil temperature is too high, the nutrition of food will be lost. Please adjust the fire power. Due to the uniform heat transfer of smoke-free pan, we recommend that you use medium and small fires when using, and avoid dry burning.

Why is it best to choose medium or small fire when cooking with non-stick cookware?

Because the cooking effect can be achieved by medium fire. Generally speaking, a fierce fire will not speed up the cooking speed, but only waste energy. If a fire is used, food must be put in the pan. Do not use the fire baking non-stick cookware.

The baking tray is strictly prohibited from burning; Customers of induction cooker please note: At present, there is no uniform standard for induction cooker in domestic cookware, and the induction cooker is heated very quickly, which may cause local overheating of the pot body, it is normal that the bottom of the pot is painted and the bottom of the pot is deformed. It will not be returned or exchanged. If you are concerned about the above description, please purchase with caution.