About fragile items damage:

（1）Due to the fragility of the goods, we sincerely recommend that each piece of goods be protected with a wooden crate. The cost of the wooden crate is 10 RMB/piece to 15 RMB/piece.

（2）Based on the wooden frame, if there are any damages, we will send you a replacement when we next restock.

（3）Without the condition of wooden frames, we will not be responsible for any damage. Please understand.

【Note】The majority of our factory's handicrafts are handmade, and they cannot achieve the perfection of mechanical products due to the possibility of minor pitting and imperfections, as well as uneven clay particles in some products.

This is also the characteristic of handmade crafts. Each product is carefully selected and inspected through multiple processes to ensure perfection. If you have any concerns or cannot accept minor imperfections, please be cautious when placing your order!