How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

    All products can be ordered with the minimum quantity indicated above, with no limit on the amount! Support mixed batch orders! Support Alipay transactions!We clearly state the weight of each product on the product page. The shipping fee system will automatically calculate the shipping fee when you make the order. There might be a slight error. If you encounter any issues, please contact our customer service immediately.The generated freight charge is for the courier fee. If you needSend logistics, contact customer service to modify the freight, logistics freight to pay.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold in stock, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, some products may not be available.

Please understand that the stockout caused by the timely removal of products. We will contact you by phone or Alipay to resolve the issue.

I have already paid. When will the goods be shipped, and how long will it take to receive them?

Due to the large daily shipment volume, we will ship your order within 24-48 hours after your payment is successful, based on the order payment sequence. The delivery time may vary due to distance, weather, and the operational procedures of different courier companies. Normally, for orders shipped to Jiangsu, Zhejiang, Shanghai, it usually takes 1-2 days. For Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin, it takes 2-3 days. For other regions, it takes 3-5 days. For remote areas, it takes 4-7 days. For provincial logistics, it usually takes 3-7 days! If you have not received the item after the corresponding days, please contact our customer service. (If there are delays or loss of parcels due to peak season for online sales, sudden increase in shipment volume, or courier company overflow, please understand. We will make appropriate arrangements.)

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

The following circumstances are not refundable.

The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.

B. Unauthorized repair or modification;

C was not used or stored in the normal manner.

The product is sold beyond the post-sale service period.

Seasonal products that are past their expiration date are non-refundable (e.g., fans in summer and warm patches in winter).

F For products that have been discontinued by our company, we regret that we are unable to offer exchanges or refunds.

1. The default shipping method for our store is Yunda Express and Huitong Express. If it does not arrive, please contact customer service. If you want to send goods by logistics, the logistics fee is collect on delivery. Please contact customer service to change the freight to 0.

2. The system will automatically calculate the courier fee based on your address and the weight of your goods. You can see it after you submit your order.

3. If you have specified the logistics, please note the logistics company's pick-up address and phone number in Yiwu when placing the order. If there is no specified logistics, we will arrange it for you.Logistics, but cannot guarantee that the pickup point is very close.

The logistics freight is not collected by us, and the buyer can pay the freight directly to the logistics company when picking up the goods.

4. After payment, the goods will be shipped within 48 hours.

5. Due to the large volume of daily shipments, we will make every effort to notify you by phone if there are any stockouts. Since the profit margin on these products is low, for any stockouts, we will apply for a refund based on the missing products listed in the shipping list after receipt. No replacements will be provided.

6. When mixing batches, there may be missing shipments. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days from the date of receipt of the goods. After the deadline, we will not provide processing. Please confirm.

We will promptly make up for the unpaid shipments.

7. If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, the customer is responsible for the freight costs.

8. Regarding express delivery, if there is no special note, we will send the default express by our store. If the default express cannot be delivered, please contact the customer to send other express. If you choose other express, you need to pay the difference.