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Dear customer, Welcome to our store! Our products are sold at a basic zero profit, so please contact our customer service if you have any questions. When you sign for the parcel, please open the box in front of the courier to check for any damage. If there is any damage during transit, you can refuse to sign. In this way, we will bear the loss. If you say afterwards that the product is damaged or missing, we can replace or repair it, but you will have to bear the cost of return. Our products have a roughly 5% overall defect rate (not for individual products), which is within a reasonable range and therefore non-refundable. If you accumulate a lot of defects, we can exchange them in bulk. If you buy once and ask for a return once, you will have to bear the cost of return yourself. We refuse to accept threats of negative reviews or refunds for individual defects. If you are looking for perfection, please be cautious when making a purchase. If you care about these issues, please do not make a purchase. Thank you! We wish you a pleasant shopping experience! Please read this explanation carefully before making a payment. Otherwise, making a payment will represent your agreement to these rules!