Note: All goods in our store are priced without tax receipts. If you need a tax receipt, please add tax points, and contact our customer service for details!

 

How many pieces are required for a batch, and do you support mixed batches? Are there any restrictions on the amount? How is the freight calculated?

All products can be ordered in minimum quantities as shown on the website; support mixed batch, with a mixed batch amount of 150 yuan or more, no quantity limit; support two types of transactions: Alipay and direct bank transfer.

We clearly state the weight of each product on our website. When you place an order, the system automatically calculates the weight, and the shipping fee is automatically generated based on the weight. The shipping fee is for express delivery. If you need further assistance, please let us know.

Send logistics, contact customer service to modify the freight, logistics freight to pay.

Are the goods available for the listed products? What should I do if there are no goods?

All our products are sold in stock, and the items displayed on the page are all in stock. Please feel free to purchase with confidence. Due to the large variety of products and daily sales volume, some products may not be available.

Please understand that the stockout caused by the timely removal of products. We will contact you by phone or Alipay to resolve the issue.

Thank you for your understanding. (If there are any delays or loss of parcels due to the surge in sales during the peak season, the overload of courier companies, etc., we will make appropriate arrangements.)

I don't have Alipay, is there any other way to complete the transaction?

What should I do if the product I receive has quality problems or is out of stock?

If there are any shortages or quality issues with the goods after receipt, please contact the after-sales customer service within three days. For goods with quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can send us images through our Alipay. We will give you a satisfactory solution. If there are shortages, please contact our customer service to apply for a refund if the shortage is noted on the list.

I have received the goods, but I am not very satisfied with them. Is it possible to exchange or return them?

If you are not satisfied with the product, you can exchange or return it within 7 days after receiving it. Please note that the product must not be used and the original packaging must be intact. The shipping fee is on your own.

The following circumstances are not refundable.

The product packaging is damaged or incomplete, and the product accessories or related documents are incomplete.

B. Unauthorized repair or modification;

C was not used or stored in the normal manner.

The product is sold beyond the post-sale service period.

Seasonal products that are past their expiration date are non-refundable (e.g., fans in summer and warm patches in winter)

For products that have been discontinued by our company, we regret that we are unable to offer refunds or exchanges.

Placing an order will be considered as agreeing to the following terms and conditions.

(1) The amount is over 150 yuan, and the quantity is unlimited; each product is ordered according to the minimum order quantity on the Internet.

(2) Due to the large daily shipment volume, we will try to notify you by phone if there are any stockouts. Since the profit margin on these products is low, for any stockouts after receipt, we will apply for a refund based on the missing products noted on the shipping list. We will not send replacements.

(3) When mixing batches, there may be omissions. If you find that the quantity of goods received is less than the ordered quantity, please contact us immediately. The validity period is within 3 days after receiving the goods. If the limit is exceeded, we will not process it. After confirmation, we will make up the unpaid amount in the first time.

(4) If there are no quality problems with the products received, they cannot be returned. We will bear the return freight costs for products with quality issues. For all exchange orders, you are responsible for the freight costs.

If there are any stock shortages, please note "Please notify me if there are stock shortages" in the order comments!

(6) Regarding express delivery, if there is no note, we will send the default express of our store. If it cannot be delivered, please contact the customer to send other express. If you need to send other express, you need to make up the difference.

Regarding transportation, all logistics fees are collect on delivery. The product must be picked up by the buyer. When placing an order, please contact customer service to modify the shipping fee to 0. If no special instructions are given, to save the buyer's shipping costs, we will choose to ship the product.

The logistics are all freight special line logistics of the freight station, and the logistics do not deliver goods to the door. This type of logistics is the same as the coach center's coach, which is direct to two places, just one for carrying people and one for transporting goods. Please make sure to before you order.

First, you need to confirm if there are any such logistics companies nearby. Compared to large and well-known logistics companies, these logistics companies offer more affordable shipping costs, but the service is significantly worse due to the large volume of shipments. If there are delays in the logistics process during transportation,

We do not accept any return requests. If you cannot accept this, you can communicate with us to choose the appropriate logistics. For those in the Jiangsu, Zhejiang, and Shanghai regions, you can also choose to send by courier, which is more expensive but offers home delivery.

Come over.

The fees charged by various logistics companies are not standardized, and we cannot estimate accurately. Therefore, we do not make any estimate and will not bear any costs in the logistics process. We strongly recommend that customers find their own way to the destination from Yiwu.

Specialized logistics companies, Yiwu has become the most developed logistics center in the country. We hope customers can provide as much as possible the logistics company that meets their satisfaction. We are not in the logistics industry, and we do not understand the hidden rules of logistics.

Regarding logistics matters, our experience is for reference only and we do not assume responsibility for any 'unexpected' incidents caused by logistics. Please do not worry if you have concerns!!

If you haven't received your goods after more than 7 days, please contact us immediately!!