• 1. About placing an orderWe have clearly indicated the reference weight for each product on our website. When you make a purchase, the shipping fee system will automatically calculate the cost, which may be slightly inaccurate. If you have any questions, please contact our customer service in time.
• 2、 About Member Discounts: All member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and the amount of each member, and will automatically upgrade once the conditions are met. After a successful transaction, the Alibaba system will automatically include you in our member system. You can also apply directly in the member area of the store homepage, and we will arrange for an audit.
• 3、Activity: To provide more quality goods at affordable prices for our vast number of buyers, we will be introducing new products weekly and will also be launching various promotional activities from time to time. We kindly ask you to look forward to it!
• 4、关于产品Our factory specializes in wholesale jewelry, with mass production. Most of our products are handcrafted, and there may be slight differences between batches. Minor imperfections (which do not affect sales) are unavoidable. We suggest you first take samples to inspect the goods. Everyone should understand the principle of 'you get what you pay for'. Do not rely on your imagination, as everyone's imagination is limitless. We cannot meet this, please understand! For customers who are very strict about quality, please purchase at the counter!
• 5. About Color1. Most of the goods in our store are photographed from the actual items, with a small number of images from the internet. The colors have been professionally checked, and they are most similar to the flat lay images of the actual items. However, due to factors such as lighting, color contrast and color temperature of computer monitors, color differences are unavoidable. The pictures are for reference only, and the actual items are the final standard. If you are concerned, please be careful when shooting! 2. Regarding the style and color issues, the default is to ship the goods according to the order, and we do not support notes on styles or colors (except for special instructions on the product page). We will try to ship the goods according to your requirements, but there may be some deficiencies. We hope everyone can understand. If there are temporary shortages (you can also note the color of the missing goods when ordering), we will inform you by Alipay or phone, please forgive us!
• 6. About After-sales Service1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a crucial part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or the gatekeeper, to inspect and sign for the goods.) 2. "Lack or Quality Issue: If you receive a shipment with missing or quality issues, please contact our after-sales customer service within three days of signing. For quality issues, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution.Delayed payment will be at your own risk. 3. Exchange and return: If you are not satisfied with the product, you do not like it, and it does not affect the second sale, you can exchange or return after communicating with the responsible person or customer service of this store. Generally, the default support for goods is three days within the signing to exchange or return without reason, and some goods support seven days of return without reason.
• 7. About the PriceAll prices in our store are before tax.

NoteThe following conditions do not allow for returns or exchanges: A. Products with damaged or incomplete packaging, missing accessories or related documents; B. Unauthorized repairs or modifications; C. Use or storage not in accordance with normal methods; D. Color differences are not subject to returns, and goods beyond the post-sale service period are not eligible for returns.
2. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
3. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.
4. For more detailed information, please refer to the announcement on the store's homepage. If you have any other questions, please leave a message or consult our online customer service. Placing an order indicates that you agree to the above.