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DONNY TOYS 13yr.
Main Products:Remote control toy
Contacts:郑炜Chat
Mobile:86-13616795770
E-mail: WeChat:jh994500951
Address:F1-134 , 14 Street, 1 F, International Trade Mart (District 1).
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The prices of the goods sold in our store are wholesale prices. If you need to open an invoice, please contact our customer service for more information about tax points.
If you cannot meet the following requirements, we will be very sorry for any losses that may occur.
All products in this factory are factory-direct products, only supplied to distributors and wholesalers, and are not sold to retail customers. Some of the product prices do not include sound and light effects; please note and specify if you require sound and light effects. Please consult for more information!
Due to the wholesale nature, the profit is low. All transactions with this factory are subject to the policy of payment upon shipment: use Alipay or online banking for payment.
All the products sent out by our factory are individually packaged with beautiful and independent packaging. In addition to the original packaging, we also add an outer packaging to enhance the ability to withstand pressure. Although we have strengthened our protective measures, it is still impossible to completely avoid problems that may occur during long-distance transportation, such as scratches, bumps, and squeezes, etc.
All products in our factory have a basic amount of stock, but due to the fact that some of our products are hot-selling items, we adopt a 020 sales model with a large number of orders, so there is a possibility that some orders may not be available after placing them. Therefore, it is normal for the delivery period to be two to three days. We will try to arrange early delivery as much as possible. If there is stock, we will try to deliver the same day, and if there is no stock, we will arrange the goods within three days. Please understand and forgive! If you need to place a large order, the delivery period and payment methods need to be determined after negotiation with the customer service.
Our factory defaults to using express delivery services such as ZTO Express and Tennen Tee Express. If the delivery cannot be made in these areas, we will use the Post Small Packet service. Other express delivery services are not available. For large items, please contact our customer service to cancel the shipping fee and use logistics. The logistics fee is collect.
The solution to the shortage problem: In general, we will contact the consignee to inform them of the shortage reason and obtain their consent to replace the style or color. If we cannot contact the consignee, the default principle is to send as much as we can according to the order. The remaining payment will be fully refunded to the purchaser.
Please the buyer personally sign for the parcel when receiving it, and check it in person to ensure it is correct. If you find: the quantity is incorrect, the goods are damaged, please seal it back in its original condition and refuse to sign immediately, and contact the shop owner in person in front of the courier. After confirmation by the buyer, it can be returned. Once the parcel is signed for, the factory will not assume any responsibility, please pay attention!!! The same applies to problems that arise after others sign for it. Therefore, please make sure to sign for it yourself!
Damage: The responsibility for damage caused by transportation will not be borne by our factory. However, we have an obligation to do our utmost to assist our clients in resolving this issue. Our factory will adopt double-layer packaging, adding cushioning materials, and compact stacking methods to avoid damage. Please (or other persons authorized to receive goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm.
Question 1: The courier refuses to open the package together for inspection.
Solution: After you sign for the courier package, make sure to hold on to the delivery slip until you have thoroughly checked it. Then, give it back to the courier staff.
Problem 2: The courier refuses to sign to confirm the missing quantity.
Solution: Just write down the courier's phone number and name.
Unreasonable return policy: In the event of a return or exchange request, the customer must ensure that the goods are in perfect condition, have not been used, and are undamaged, without affecting the resale of the product. (If the returned goods do not meet the standards, a 30% handling fee will be charged by our site). The shipping cost for unreasonable return or exchange is borne by the buyer.
Subjective defects: Our products are of high quality and low price, offering great value for money. Some buyers may find that the workmanship is somewhat rough, with imperfections, or that the materials are not of high quality, which may not meet their expectations. However, these do not fall under quality issues. No product is perfect, and if you are too picky, please look elsewhere. Our images are all taken from the actual products, and all dimensions are measured by hand. An error of 1-2CM is considered normal.
This product is manufactured in a single style and is not mixed with other styles (mixed is randomly 72 pieces mixed). We have a variety of production styles, and there are also small quantities of 36 pieces and 24 pieces, welcome to consult!!!
Invoice Instructions: The listed prices of our products do not include tax points. Additional tax points will be added when issuing an invoice. Please consult our customer service for more details!!!!
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