1. What should I do if the product has quality problems and flaws?
The factory sells hot-selling products. As a hot-selling product, the first primary condition is quality control! Since it is wholesale and the number of shipments is huge, we can only check the quality and appearance of individual products, and it is impossible to check whether there will be any minor defects. Possible problems include:

① wrong product delivery: the warehouse colleagues checked and proofread the order twice from receiving the order to before shipment, but sometimes they still sent wrong products. You can try to sell them, our products on Alibaba are generally easy to sell. If there is any price difference, please contact customer service to refund the price difference.

② product quality problems: for most problems, you can replace the battery, adjust the battery riding position, and connect the thread.... Wait for a simple way to solve it. Selling toys should repair toys. Some product accessories can be repaired, we will provide accessories, please contact Customer Service for details. Make-up accessories need to be supplied at the next purchase. If you need to supply them immediately, you must bear the freight yourself.

③ the package is damaged, and the express delivery is crushed: we will use logistics double-layer packaging, padded buffer, compact stacking and other methods to avoid the occurrence of Damage Events. The transportation is completed by a third-party logistics company, which is beyond our control, the responsibility for damage caused by transportation will not be borne by us. Please be sure to unpack and check in front of logistics or express delivery!! (Insurance logistics such as Xinbang can claim compensation, but ordinary logistics is generally not available. Please know) the transportation time is affected by many factors such as weather, vehicle arrangement, and traffic conditions, and is not used as a reason for returning goods, however, we have the obligation to help customers deal with problems caused by logistics and express delivery. (There are details description under the return conditions)

④ the product has minor flaws: what we do is not fine products, not handicrafts, not artworks, not electrical appliances, but ordinary toys. The detailed information of the product contains complete information about all aspects of the product, perfectionists or those who have strict requirements on products, please turn around and make an elegant detour.

, here is for wholesale. Taobao's same products can be sold several times, while we basically only added a few percentage points. Those who are not wholesale cannot come according to the wholesale regulations. Please be careful if you care about it!!

PS: please note that some color boxes and main body accessories need to be supplemented. Due to the high cost, we will charge a certain cost.