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Changzhou Borui Adhesive Technology Co., Ltd. is a large-scale, diversified company that provides high-quality products and services to the world through its sales network across various regions.
Our company—Changzhou Borui Adhesive Technology Co., Ltd.—specializes in the production, sales, and technical services of industrial tape products (such as glass fiber tape, double-sided tape, PP woven cloth tape, etc.). Currently, the company has a Sales Department, Customer Service Department, and Technical Support Department.
Our responsibilities and obligations: to assist and recommend appropriate products to customers, ensure their production needs are met, and provide comprehensive after-sales service. In order to fully utilize the product's benefits and protect customer interests, adhering to the principle of “serving and facilitating customers,” we commit to providing excellent service for our company’s products. We hereby make the following commitments:

Professional technical services: Our company has skilled professionals who can provide technical advice, explain in detail the working principles, technical capabilities, and usage methods of products. We also offer process design and guidance for tape usage by users in various industries, providing comprehensive and considerate services to help clients resolve technical issues promptly.

Shipping Service Promise: The company has available stock for its standard products, and a delivery within 48 hours is guaranteed upon receipt of payment. Generally, customers in Jiangsu, Zhejiang, and Shanghai can receive their items within 2 days after payment, while customers elsewhere may receive the items within 3–7 days depending on the actual situation.

In-use services: The company provides telephone and online technical support. If customers need our assistance while using these services, please call us or leave a message online. We will respond to your questions by phone or resolve issues online at the fastest possible speed.

After-sales service commitment: If you notice any missing, damaged, or incorrect installation of the product, please contact us immediately. We will promptly replenish or replace it.

Product information service: Once you become our customer, your initial consumption details will be recorded in our customer relationship management system. We will provide you with information about relevant products periodically to help you stay updated on the product's current status.

Borui