hong kong flag bauhinia, no. 7, no. 8, regional flag hand signal flag, hong kong special administrative region

01 Color Difference Instructions: The color differences and variations in the products are caused by differences in the background, lighting, and the display accuracy of the computer monitor. These factors are beyond control and do not constitute quality issues. The product specifications should be based on the actual item.
 
02 Regarding shipping: After the buyer pays for the order, we will ship the goods within 48 hours (two days). Generally, orders and payments made before 4 PM will have the goods delivered on the same day (except on Sundays). If there is a shortage of items, we will contact you by phone or WeChat. During shipping, dedicated staff will verify the shipping list and the goods. After confirmation, they will sign the list and pack the items before sending them out.
 
03 Shipping and Logistics: If you are shipping goods via logistics, please inform customer service of the address of the nearest logistics company and the name of the shipping station. This will help you deliver the goods at the shortest possible time and at the nearest location. Please note that we have no control over shipping and logistics services. Do not use complaints regarding delivery time or shipping service quality as a basis for evaluating us.
 
04 Regarding Signing for Delivery: Please ensure that you sign for the goods in person when they are delivered. If it is signed for by family members, friends, or a security guard, it will be considered as your signature. Please open and inspect the goods on the spot before signing for them. If the item is damaged during transportation, please contact the delivery personnel immediately to verify, claim compensation, or refuse to sign for it.
 
05 Regarding after-sales service: If there are quality issues within three days from the date of receipt, please contact us promptly. We will provide a response regarding return or exchange, and we will not accept such requests after this period. If the quality is satisfactory, no return or exchange will be accepted. Reasons such as personal preference, significant differences from the image, dissatisfaction, or not being as good as expected are subjective factors that do not allow for return or exchange of the product purchased by the buyer.
 
06 Regarding feedback: Your sincere reviews are our unremitting motivation to move forward. If you are satisfied with the products and feel happy, please give us positive reviews. If there are any issues or you are not completely satisfied, please contact customer service promptly. Any problem can be resolved quickly, and our team will eliminate your doubts and dissatisfaction at the earliest opportunity, bringing you a pleasant experience.

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