european-style leather tray creative plate tableware cup tea cup tray household fruit plate simple leather dinner plate

Regarding shipping

Our solemn commitment is that all in-stock items (excluding pre-sale orders or pre-sale colors) will be shipped within 48 hours after payment; by default, Shentong or Yuantong is used for shipping, and delivery times may be longer for remote areas.
Please note and send via E邮宝. For areas where the service doesn’t reach, please switch to EMS or Shunfeng; contact customer service to pay the additional fee.

Regarding color difference

All product images are taken at 100% actual size by professional photographers, and the colors are adjusted by professional designers based on the products. However, due to differences in monitors, variations may occur.
Some degree of color variation may occur. When processing images, we strive to match the true colors of the items as closely as possible. However, some color variations are difficult to avoid. We hope you can understand!

Regarding dimensions

All products are measured manually according to the measurement methods specified in the item details, with a focus on avoiding even minor errors. Please compare the dimensions carefully using the size chart provided by the seller before purchasing. Any dimension issues will not be considered grounds for return or exchange.
Standard. If you have any questions, please consult the customer service.

Regarding returns and exchanges

Return conditions: The outer packaging must be intact, and it should not affect secondary sales. Returns are not accepted once opened as the item cannot be restored (except for quality issues). If the transaction has already been completed, returns are not permitted upon discovering a quality issue.
The issue is that you must submit a refund request within 15 days after the transaction is completed.

Special instructions for return or exchange: No quality issues, and the outer packaging has been opened and cannot be restored, which affects secondary sales. The images and information of the product are for reference only. Due to lighting during photography and differences in conditions
Problems such as display color differences may result in slight color variations between product images and actual items.

Return and exchange fees explanation: If the return is due to the buyer's fault, the buyer is responsible for the return costs. If the return is caused by product quality issues or a mismatch in description, the return fees will be covered by...
It shall be borne by the store.