【Product Name】: Pineapple One-Bite Cup
【Product Size】: 5.8CM*4.5CM
【Product Weight】: About 35 grams
【Packing Method】: OPP bag, 24 pieces per box, 576 boxes per case, dimensions: 58X41X37CM, gross weight about 18 kilograms

Nothing is perfect, even if we conduct quality checks before shipping, there will still be some oversight. For example, even the most famous and high-end products have warranty periods. If there are no quality issues with high-end goods, there would be no need to set a warranty period! Even so, we still try our best to reduce the chance of such oversight.
Any transaction must be based on an equal and mutually beneficial foundation, so it is also important to have clear operational procedures. As the saying goes, 'first show courtesy, then use force,' and the existence of a return and exchange policy does not necessarily mean that our shortcomings are numerous. We also hope to successfully complete every transaction!
1. Please do not give a neutral or negative review without communication! Especially for new buyers! A neutral review may not result in points deduction, but it is also a bad thing that reduces the positive review rate!
2. All our products are photographed with actual items. After the photos are taken, to minimize color deviations, we use various methods to correct the colors. Due to differences in personal monitors, we cannot guarantee that there will be no color differences, nor can we guarantee that no color differences will occur on different monitors of each buyer. Common sense tells us that due to differences in lighting, distance, angle, and the tone of each display screen, it is impossible to eliminate the slight color differences between the images and the actual items. This is a normal phenomenon of online shopping. Those who cannot accept this should not purchase. We absolutely do not accept negative or neutral reviews based on color differences.
3. Buyers are required to personally receive the express delivery and open the package to check for any damage or mismatch. If you are not satisfied with the product, please contact us to negotiate any special return or exchange situations. If the product has quality issues or is sent incorrectly, please provide clear photos. After confirmation, we will provide a return or exchange, and the cost of return express delivery will be borne by us. However, we remind buyers to purchase carefully to avoid unnecessary waste of human, material, financial, and time resources for both parties.
4. When returning the goods, the buyer should advance the courier fees, and the seller will refund the courier fees to the buyer once the goods are received. All items with a collect on delivery (COD) option will be refused.
5. We default to using Guotong Express and Best Express for shipping. If the buyer's receiving address has express delivery restrictions (some remote areas cannot deliver mail), the buyer should inform the seller in advance and choose a different shipping method. If we randomly choose a shipping method, the buyer is responsible for any resulting losses!
6. If you feel that our service is not up to your expectations, you can leave a message through the feedback platform to complain or suggest improvements. We will actively work to improve our service to ensure that it meets your needs more thoroughly. We are committed to serving you, and we wish you a happy shopping experience and a happy and prosperous life for all our employees!!!


Buyers should first consult the customer service to inquire about the inventory and logistics of the goods before making a purchase.
   We collaborate with multiple courier companies, logistics companies, and airlines, such as Guotong Express and Best Express. You can choose the appropriate transportation method at will. The freight charges will be settled directly with the carrier company or we can settle them on your behalf. We ship goods to customers across the country every day. As long as you provide us with a detailed address, name, and contact information, we are responsible for ensuring that your goods are safely delivered to you!
Note: We support all SF Express items with payment upon delivery. The shipping fee for payment upon delivery is the same. If your time requirement is not very strict, we recommend that you send the goods by other courier or logistics services, which can significantly reduce your costs.
If the weight of the goods exceeds 10 kilograms, the volume is large, and the number of pieces is many, we recommend sending by logistics. Compared with courier, logistics can reduce a lot of costs. The general freight fee for each logistics shipment is between 15 yuan and 25 yuan. If it cannot be directly delivered to the destination, an additional fee of 5 yuan to 10 yuan will be added for transit. Logistics provides to pay and pick up, and we do not charge shipping fees. The actual shipping fee is subject to the logistics company. (Consider sending by courier in Jiangsu, Zhejiang, and Shanghai. Courier is also very favorable, the key is that it can provide door-to-door delivery, saving you time to do other work).
 
Any unresolved matters shall be resolved through consultation between both parties based on actual circumstances!