About the picture
All the images in our store are taken from actual products. Due to differences in lighting and monitors, there may be some color differences in the product images. Please choose carefully if you cannot accept color differences, to avoid transaction disputes. This issue cannot be used as a reason for a negative or complaint review, and if such issues lead to negative or low-rated reviews, we will appeal. We hope everyone will understand.
About Receiving Goods
Please check the goods promptly after signing for them, and if there are any damage or insufficient quantity, please contact us immediately. We do not support direct returns as an extreme measure! If there are any issues such as product damage, missing accessories, or incorrect shipments, please contact us within 24 hours. We will send a free replacement (including shipping fees), please rest assured, we will be fully responsible for your products. If you fail to check or report any problems within 3 days after receiving the goods, the return shipping fees will be borne by you. We only bear the shipping fees for the goods sent out. Thank you for your understanding and support.
About shipping
We offer immediate sale and typically ship within 3 working days. If you have not received the goods ten days after shipping, or if you have any questions about the product after receiving it, please contact us immediately!
Customers in the Jiangsu, Zhejiang, and Shanghai regions can generally expect to receive their goods within two days.
Customers outside Jiangsu, Zhejiang, Shanghai, and Fujian usually need to wait 5-10 days to receive their goods after shipping. Once the goods arrive, the logistics company will notify you to pick up the goods.
About the return
The customer is required to check the quantity and quality of the goods within 3 days of receipt, and any issues should be promptly reported to the after-sales customer service for handling. If there are no objections after 3 days, the transaction is considered completed. For returns based on subjective dissatisfaction or imagined reasons without actual quality issues, the return will not be accepted.
2. Before shipping, we will carefully inspect the professional packaging. If there is any damage or quality issues during transportation, the return freight costs will be borne by the purchaser! (The consignee can also initiate a claim procedure with the logistics for damaged goods).
Before making a purchase, please carefully read the company's wholesale instructions, after-sales service, payment methods, and transportation instructions to facilitate better communication and collaboration between both parties. 1. If there are any quality issues with the product, please contact our online customer service personnel in time.
The product pictures provided are for reference only. Due to product updates or improvements in quality, some configurations, colors, and styles may change, and we will not notify you in advance. All orders are subject to the actual goods. 3. All prices are subject to the settlement price on the day. The price of the goods may fluctuate due to the rise in raw materials, and we will not notify you in advance. 4. If you have not received the goods within 10 days after remittance, please write to us or call to inquire to avoid any unexpected incidents. Once the customer receives the goods, the transaction is completed. 5. If you have any questions after receiving the goods, you can contact our online customer service.