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shipping Information:

the default postal express can also make up the freight and change it to SF Express. Other express services do not support Replacement. Please contact online customer service if necessary.
If you find any problem with the order information after placing an order, please contact our online customer service for processing.
If you need to change other Express to make up the freight after placing the order, please contact customer service to make up the difference.
If any problem occurs during the delivery process, please contact the online customer service or call the official phone number of the corresponding courier company or the courier outlet number of the recipient.

②. Return and exchange process:
return orders apply for a refund directly from Alibaba (orders that have been shipped and received by customers)
if you need to exchange the order for replacement, re-order the order before the order is placed for payment and apply for a refund. The freight will not be refunded.
Return order time fill in the return express number if you do not fill in the transaction, the refund cannot be processed.

③. Reshipping process:
please contact customer service to modify the price and note the specific items.
Only after the order is paid successfully can the order be placed and shipped.

④. Processing process of shipped orders:

for orders that have been shipped without logistics information, contact customer service as soon as possible to cancel the express delivery order.
Otherwise, the freight will be generated once the logistics information is sent. The freight will be borne by the buyer.

⑤. Return and exchange address information:

return and exchange address: please contact online customer service

when returning the goods, give feedback to the customer service in advance for specific reasons, indicating the specific situation of return and exchange (Wangwang/qianniu can leave a message)
be sure to prevent pressure loss on the way and not affect secondary sales
for return, Yunda Yuantong STO Zhongtong SF Tiantian EMS and other express services do not accept any form of delivery.

⑥. For after-sales problems:

if the quality problem is insufficient and the transportation problem is damaged, please provide the corresponding picture evidence and we will take time to deal with it to ensure that you have time to make up for the replacement.

⑦. For the logistics problems of customers who sell exclusively or physically and take goods in batches:

large quantity, we usually send freight logistics freight is generally paid on arrival, please contact our customer service to remove the freight

we will repack the special hard carton coat knitted belt in a single package to ensure transportation.