Welcome new and returning customers to place orders. For large quantities or customizations, please contact customer service for further details!!!

Product Name: Normal Pudding Separator
Color box: 18.5*12.5*19.3cm, product size: 18*11cm
Case Quantity: 48pcsCrate dimensions: 71*47*59cm
Case Quantity: 24 piecesCrate dimensions: 47.5*36.5*59cm
Product packaging: Color box
Gross weight: 345g, Net weight: 253g
Material: PS + ABS + Silicone 

Product Name: Pudding Spreader

Product color box: 18*12.5*19.3"

Product size: 18*11

Box quantity: 48pcs/ 24pcs

Crate dimensions: 71*47*59cm (48 pieces)

            47*36*59cm（24pcs）

Product packaging: Color box

Material: PS+ABS+Silicone

【关于色差】
All the goods in our store are photographed with actual items, and there may be slight color differences due to display reasons. The colors are all subject to the actual items; customers who are particularly concerned about color differences are advised to compare them on multiple computers.

【关于拍货】
Our store does not offer a hold service, and the order sequence is strictly based on the payment sequence. If there is a stockout after you have made the payment, as long as you make a refund request, we will promptly refund you, and we will reserve the goods for you during your next purchase.

【关于发货】
Our store can send express delivery and logistics. If the buyer cannot be reached by express delivery and logistics, please inform us, and we will choose a way that can reach. Generally, we can send the goods on the same day if we have stock. If there are any reasons that prevent us from sending on time, we will notify everyone, or we will indicate in the envelope that the item is out of stock, and we will send it after the shipment. Please understand and thank you. For buyers with special requirements, please inform us in advance. If the express delivery is returned due to the buyer's reasons (such as address, contact information, etc.), the cost will be borne by the buyer.

【关于售后服务】
The following circumstances, we will handle your return and exchange:
1. Shipping Error: Upon opening the packaging, it was discovered that the product's size, style number, and color received do not match the ordered product.
2. If you find any obvious quality problems with the product upon receipt, please ensure that the product's label has not been cut, the packaging is intact, the product has not been used or washed (otherwise, we will not provide a return or exchange service, including cases of intentional damage), and you send it back within 24 hours after receipt in the agreed manner (the postmark on the day of mailing will be the standard). In this case, we will exchange the same product for you. The shipping fee will be borne by the seller.
The following circumstances do not fall within the scope of exchangeable or returnable items:
1. We do not accept return or exchange requests based on customer's subjective reasons (e.g., the product does not meet expectations).
2. Returned goods with labels removed or used items.
3. Human-caused damage
4. Post-signature return request
**Goods Receipt: To protect the interests of buyers, please open the parcel on the spot and inspect the goods before signing for the courier package. If the buyer finds that the goods are incomplete or have quality problems after signing, we will not assume any responsibility. If someone signs on behalf of the buyer, please contact us within 24 hours if there are any problems, and if it exceeds 48 hours, it will be considered as no dispute confirmation (based on the signing record). The store will not assume any responsibility. Thank you for your cooperation!

【关于评价】
Dear customers, we value your feedback after each transaction very much. We strive to ensure that you are satisfied. If you have any dissatisfaction with the product, please contact us first. We will resolve the issue properly. Please be kind and wait to leave a review until the problem is resolved. Thank you!

Seller's Guide:
1. Please buyers, before placing an order, determine the quantity you need based on your actual situation and requirements!
2. For quality issues with the product itself, please contact our customer service within 3 days from the delivery company's signature record (no other reasons will be accepted) to arrange for a return and exchange. No action will be taken after the deadline! (Large volume wholesale customers can exchange goods later).
4. About after-sales handling: We are only responsible for checking the goods and sending them out for you. We are not responsible for any after-sales issues that may arise. Any after-sales issues must be handled by yourself. If there are any quality issues with the product, you can negotiate with the customer service team for a return or exchange, and the shipping costs for re-delivery. If there are any quality issues (providing images), we will bear the return express delivery costs.
5. Regarding distribution: If there are any problems with the products within 3 days from the date of receipt, the customer can apply for a return or exchange. After this period, we will not process any requests. For non-quality issues, the customer is responsible for the return shipping fee, deducting the original shipping fee at the time of shipment. For quality issues, we will bear the return shipping fee.
The following situations are not within the scope of returns and exchanges.
【Return Policy Statement】:
1. All shipping costs must be paid by the party making the return at the time of shipment. No use of collect (COD) is allowed. If a collect shipment is used, the shipment will not be accepted. (Because collect shipping costs are 2-3 times more expensive.)
Before returning or exchanging, please communicate with customer service and register for after-sales service to fill in the relevant information, or it will not be accepted!