I am not good at designing. Can you provide design services?

Absolutely, we have professional designers to provide you with free design services.

After the final payment is made, how long does it take to ship the order, and when can I expect to receive it?

After the payment and finalization, the shipment will begin from the next day, with a delivery period of 5-7 days (if the processing is complex, the time required for shipment will be accordingly extended, as some processes require a certain amount of time to ensure the perfection of quality and effect). The delivery time for express delivery is the normal time required, and we suggest you arrange all related matters for the printing products 10 days in advance.

Can I make any more revisions to the document after it's been finalized?

After our designer confirms the final draft with you, we will immediately arrange for the plate making. The document cannot be changed any further. To avoid unnecessary conflicts due to errors in the text and images in the future,

Please resolve the errors in the manuscript before the final draft, and we will strictly follow the manuscript you confirm for printing. Thank you for your understanding.

How should one handle a quality issue with printed materials?

If there are any quality issues (such as using the wrong paper, cutting the wrong size, missing graphics and text, etc.), please don't worry too much. Please take photos and send them to our customer service within 48 hours, and we will try our best to help you solve the problem as soon as possible. Since printing products are manufactured by machinery, it is inevitable that some products may not meet your 100% satisfaction. If there are any imperfections, it does not belong to quality problems. Of course, we will make every effort to reduce the errors to the least extent. If there are quality problems, we will certainly bear the corresponding responsibility.

What kind of courier and logistics services are available, and how are the shipping costs calculated?

◆ The factory quotation does not include tax or freight. If the custom-made product weight is less than 10 kilograms, the customer can choose to send it by Kuaijiong Express, Zhongtong Express or SF Express, and the factory will not bear the freight. For heavy goods, the factory supports logistics such as Deppon, Best, Tian Di Hua Yu, and so on. If other logistics is not convenient for shipping in remote areas, the factory will not support it. For specific details, we can communicate with each other!