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Xia Mei electronic toy factory 10yr.
Main Products:Glowing toy sword glow stick flash butterfly headband flash glasses flash watch luminous ornament
Contacts:Xia Xing LongChat
Mobile:86-15868987078
WhatsApp:15868987078
E-mail: WeChat:15868987078
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1. What express delivery service do you use?
Default shipping method is Kuangtong Express or Shentong Express. For urgent needs, it is recommended to use SF Express, with the freight collected upon delivery! (Electronic products cannot be shipped by air and can only be sent by SF Express's special discount service).
2、When will the shipment be made?
3. About the arrival time
The estimated delivery time for us is: Jiangsu, Zhejiang, Shanghai, and Anhui normally take 1-2 days, while other regions typically take 3-4 days. We only guarantee the shipping time; the arrival time is not guaranteed! We default to using Yunda and Huitong Express. If the delivery is delayed, the customer may refuse to sign, and the round-trip shipping costs will be borne by the buyer. Please consider whether to purchase! If you need it urgently, we suggest using SF Express, which is payable upon arrival. SF Express guarantees a more reliable delivery time.Electronic products cannot be shipped by air and must be sent by SF Express's economy service. For the timing of SF Express's economy service, please check on the SF Express website.
5、关于
Dear customer, we check each shipment carefully and only send good products. Due to electronic vibrations during transportation, there may be signs of loosening. Please open the electronic clamp and reinstall the electronics to see if it will light up. This is a disposable electronic product, and there may be contact issues upon arrival. This is unavoidable. You know that courier staff treat the goods carelessly, with each item being dropped at least 10 times. Therefore, we hope you will inspect the package upon arrival, reject the signature if there are any issues, or contact our customer service. We will resolve any unsatisfactory issues properly. Please understand if there are any inconveniences!
Suggest buying more as a backup.
Avoid damage during transportation that may affect your activities.
If you encounter any problems with the goods, please contact us and we will handle it for you.
6. About the return
If you need to return or exchange the product, please read the following 6 points before calling the courier.
1. Since these are disposable electronic products, returns are available as long as they have not been opened from the OPP bag within 7 days. They are subject to a 30% discount, and the return shipping costs are on you!
2. Please ensure that the items you send out are well-packed and insulated with complete and tidy packaging, so as not to affect the secondary sales.
3. Do not accept payment on delivery! Please prepay the shipping fee, and we will transfer the money to your Alipay account once we receive the goods.
4. Please send by regular express delivery, not by SF or EMS (post office), otherwise the freight is on your own!
5. Whether you return or exchange the package, make sure to put a note inside. Just write your Alipay ID, order number, contact information, and your return or exchange requirements. Otherwise, we won't know who sent it, and we won't be able to help you in time. (If you need to change the address for an exchange, please specify "The original address has been changed to....")
6. There is no 7-day free return policy. The cost of return shipping is on your own. If you need to return the goods, please apply: No need to apply. We will contact you once we receive the return and transfer the money directly to your Alipay account.
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