New Creative Mini Imitation Tool Key Chain Adjustable Wrench Keychain Metal Pendant Activity Small Gift Wholesale

order faq

q: how to charge for laser?

answer: more than 500 free lettering, less than 500 laser plus 0.2.

q: can your family make color printing?

a: yes, stainless steel can be used for uv printing. this is the latest printing process. in addition, it can also be used for epoxy color printing and crystal color printing. if there are many processes, please consult our customer service.

q: what format do you want to customize customer products?

answer: the design draft needs to provide ai, cdr, pdf and other original documents. if there is no original draft design, clear pictures can be provided.
q: does mold fees include proofing fee? how many samples can i provide?
answer: mold fees is the proofing fee. 2-3 samples are provided. for example, only 1 sample is provided for samples with a large amount. if the customer needs to add more samples (no more than 5 samples), sample fee will be charged separately according to unit price.
q: how many days is the proofing? how many days are the big goods?
answer: proofing usually takes 7-10 days, depending on the complexity of product design. large goods usually take about 12-20 days, depending on the quantity. if urgent orders can increase the cost and urgent production
q: how do i know if the product you made is consistent with the design of the customer, can i change the mold in the middle?
a: after receiving mold fees, our company will arrange mold technicians to draw 2d or 3d renderings to confirm to the customer. before the mold is officially opened, the customer can put forward suggestions for modification, our company can modify the mold scheme under the condition that it can be achieved technically. in the process of mold opening, if the modification is proposed under the condition that the mold drawing has been confirmed due to the customer's reasons, the cost of redoing the mold will be borne by the customer.
q: can you make an invoice? how many points can you add to the invoice?
a: if you can issue an invoice, you can add 5 points to the invoice for ordinary vat invoice machines, and 11 points to the vat invoice (the industry tax point is relatively high)
q: do you place an order online for payment? can i make cash on delivery? can i pay the balance after receiving the goods?
a: we have two payment methods: 1. place an order online, and you need to place an order for all the payment. 2. place an order offline, and you can transfer the payment to the bank alipay and other methods for a down payment of 30% deposit, the balance must be paid before shipment.

q: can you free shipping? what express is sent?

a: we are all shipping at wholesale prices excluding tax. we recommend that you send logistics for large quantities. the default delivery is paid by yourself. we will send zhongtong huitong by default for the time being. if you need other express, please contact customer service.

wish you a happy shopping experience!