Our products offer high value for money, and most buyers are satisfied. However, there are a few picky buyers who feel that the workmanship is rough, there are flaws, and the materials are not of high quality, which do not meet their expectations. These issues do not fall under quality problems. Due to the wide range of prices for almost all products, from a few cents to several dollars, dozens of dollars, or even thousands of dollars, please do not compare the quality of low-priced products with high-priced ones. There is no perfect product, and too picky buyers are kindly asked to avoid our store or choose our higher-value products. We are a wholesale business, not a single retail, and can guarantee a 98% pass rate, but cannot guarantee 100% perfection.

All our images are taken from actual products, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual items. Additionally, the devices and monitors used by computers vary greatly, leading to color differences in the displayed products. Buyers who cannot tolerate color differences should be cautious when making a purchase!

Subjective reasons such as the customer's personal preference, expectations, the size of the product being too large or too small, the difficulty in selling the product, the thickness and softness of the material, or the product not fitting the customer's personal preferences and expectations, or differences from the customer's expectations due to the subjective imagination, are not considered as quality issues by us.
Upon receiving the goods, if you have any questions, please contact us within 3 days. Please do not rush to leave a negative review without contacting us. We will do our best to cooperate with you to solve the problem. However, we also kindly ask that picky buyers who like to threaten with negative reviews please take a detour.

If it's a courier company, most counties will deliver the goods to your door. However, for remote areas (townships, villages and groups), buyers need to pick up the goods themselves.

If it's a logistics company, it's basically necessary for buyers to go to the local logistics company branch to pick up the goods and pay for the transportation costs.
At present, we are cooperating with China Post, and if the delivery cannot reach your location, please urgently contact our customer service to discuss the shipping method.

Please make sure to personally sign for the delivery. If you entrust someone else (e.g., the gatekeeper, a friend, etc.), there may be issues such as missing packages, which will be considered the buyer's own responsibility. You cannot claim a refund based on the excuse that you have not received the goods.
There will be a breakable warning label clearly displayed on the shipping carton, and we will remind the courier and logistics companies to handle with care during shipment. Please, upon receiving the goods, ensure to inspect the outer packaging. If there are severe damage, cracks, or tampered with seals, please immediately request compensation from the logistics company or courier service. If the problem cannot be resolved, please contact us immediately. However, we will not accept any claims after the goods have been signed for. Please ensure to protect your rights, thank you! It is also recommended to use reputable logistics companies, such as Deyong Logistics and Jiaji Logistics.

Shortage (quantity insufficient upon receipt, no mention of items not sent):

1. For goods worth less than 300 yuan, please count the quantity in person with the transportation company staff when receiving the goods. If there are any missing items, please have the transportation company staff sign to confirm. We will compensate for the missing parts by finding the shipping company and compensating you.

2. For goods worth over 200-300 yuan, please inform us within 24 hours after signing for any missing items. We will cooperate with you to verify the quantity and do our best to resolve the issue. If you do not count the items within 24 hours or fail to inform us of any missing items in time, it will be considered that the quantity is correct. Additionally, due to the large daily shipment volume, each item may be sold out at any time. If a shortage of stock leads to a less shipment, we will refund you, or we will send it together with your next order, but we will not send it separately.

Packing Damage: We will do our best to assist the customer with this issue. Please (or any other person who received the goods) must inspect the quantity and appearance of the goods together with the courier (this is your right), if the quantity is incorrect or the appearance is damaged, please have the courier sign to confirm. Problem 1: If the courier refuses to open the package together to check, the solution is: After you sign the courier receipt, keep it, and give it back to the courier after the inspection is complete. Problem 2: If the courier refuses to sign to confirm the missing quantity, the solution is: You can just remember his phone number and name.

About returns and exchanges: For a return, the product must have a quality issue that causes it to lack the functionality it should have or does not meet normal standards. If the product is unopened and can be resold, you can apply for a replacement of the same value. You must apply for a return or exchange within 24 hours after signing the delivery receipt, and the product must be returned within 24 hours after the application. The time is based on the scanning time of the buyer's shipping logistics bill/courier bill. For other reasons such as poor sales or not as good as expected, which are not due to quality issues with the product, we will not provide returns or exchanges. Customized products, due to their uniqueness, do not accept 7-day return policy or any reason for a refund. Before customizing, please communicate with our customer service.

Product images are a true reflection of the actual product, but due to factors such as lighting and photography skills, there may be slight differences between the images and the actual items. Factors such as market changes may lead to adjustments to the product and packaging colors, packaging methods, etc. by the factory. Please refer to the actual product for accuracy.