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We support mixed batch shipping for cooperative products that meet the following conditions: the minimum threshold is that the total amount of the order reaches 200 yuan and each product ordered is at least 5 pieces or more.


--------------------------Dispatching and Shipping--------------------------

Due to the setting of partial support for mixed batch products with a minimum of 200 yuan, each product can be mixed batch trading as long as it is ordered in quantities of 5, the factory is normally operating in reality, and normally produces production orders in reality. Selecting porcelain and picking porcelain, conceptualizing packaging takes a long time, and sometimes there may be a shortage of manpower, so we do not commit to shipping within a day or two. In normal circumstances, the goods will be sent within 10 days. Please understand.

--------------------------关于运费--------------------------

Because ceramics are fragile, we have chosen a reliable logistics company with dedicated logistics as our default freight company. Please, when placing an order, enter the freight cost as "0". Our customer service will calculate the weight and packaging weight of your order in the background and then estimate the freight cost for you. All our goods have a freight-collect form of payment.

--------------------------About Stock Out--------------------------

Since products are often sold in bulk in reality, it is sometimes impossible to ensure that inventory is synchronized. If the customer service team finds that the inventory is insufficient after you place an order, they will contact you to arrange a refund or exchange.
--------------------------关于质量--------------------------

All the products sold by our store are genuine porcelain. There is no such thing as perfect porcelain. If you are the kind of person who scrutinizes porcelain with a magnifying glass and cannot tolerate the slightest flaw, please look elsewhere. Perfectionists are not welcome, and we do not want to work with you.

------------------------关于破损--合作必看---------------------

·We do not want to have unnecessary disputes, after all, ceramic products are fragile, but we cannot control the violence of the logistics company in loading and unloading goods, so we cannot guarantee 100%, but we can only strive for 100%, and practice has also proved that our packaging method has a very low rate of damage.

·The damage occurring during transportation will be borne by our factory.

We will do our best to pack the goods properly. Currently, we use a combination of inner boxes and outer boxes for packaging, which has a very low rate of damage. However, there are always unforeseen circumstances. If you encounter any damage, please contact our customer service immediately and provide photos of the damage. We will verify and compare the photos you provide to ensure the authenticity. If the damage is confirmed, we will calculate the value of the lost goods and process a refund by transfer.

Please open the box and check the goods as soon as you receive them, and contact us in time.

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