Bao Yu Jewelry welcomes you!  

• 1. About placing an order

We have clearly stated the reference weight for each product on our website. When you make a purchase, the freight calculation system will automatically calculate the shipping cost, which may be slightly inaccurate. If you have any questions, please contact our customer service in time. Products in group purchases are free shipping, and non-group purchase products can be shipped together with group purchase products. You can contact customer service to change the shipping cost. Shipping time is not guaranteed for products shipped from Jinhua area. Please contact the store customer service before placing an order. Our store does not support shipping from Jinhua area. Please be informed. Our store does not support reasonableness refund or exchange for orders exceeding 200 yuan per transaction.

• 2、关于优惠

1. Free shipping: Free shipping is available when the order amount reaches 38 yuan (excluding Xinjiang and Tibet). Delivery time is not guaranteed in Yiwu area, and those who do not accept delivery should be cautious when shooting. (The above is based on the product price without modification).

2. Members: Members enjoy store discounts and other activity privileges, please refer to the member area on the store homepage for details.
Member discounts are automatically generated by the Alibaba system. Alibaba will automatically calculate the number of transactions and amount of each member, and will automatically upgrade when reaching a certain condition.
After a successful transaction, the Alibaba system will automatically enter you into our member system. You can also apply directly on the member section of the store homepage, and we will arrange for an audit.

•  3、Activity:To provide more quality goods at affordable prices for our vast number of buyers, we will be introducing new products weekly and will also be launching various promotional activities from time to time. We kindly ask you to look forward to it!
• 4、关于产品

Our factory specializes in wholesale jewelry, with mass production. Most of our products are handcrafted, and there may be slight differences between batches. Minor imperfections (which do not affect sales) are unavoidable. We suggest you first take samples to inspect the goods. Everyone should understand the principle of 'you get what you pay for'. Do not rely on your imagination, as everyone's imagination is limitless. We cannot meet this, please understand! For customers who are very strict about quality, please purchase at the counter!

• 5. About Color

1. Most of the goods in our store are photographed from the actual items, with a small number of images from the internet. The colors have been professionally checked and are most similar to the actual flat layout images. However, due to factors such as lighting, the color contrast and color temperature of computer monitors, color differences are unavoidable. The pictures are for reference only and the actual items should be used as the standard. If you are concerned, please be careful when shooting!

2. Regarding the style and color issues, the default is to ship according to the order, and we do not support any style or color notes (except for special instructions on the product page); we will try our best to ship as you request, but there may be some shortages, and we hope everyone will understand. If there are any temporary shortages (you can also order a note for the random color of the missing goods), we will inform you by Alipay or phone, please forgive us!

• 6. About After-sales Service

1. Receipt: Please personally inspect the goods and sign for them. This is your right and also a key part of our after-sales service. Thank you for your cooperation. (If you are unable to personally sign for the goods, please inform the person who will help you sign for them, such as a friend, relative, or gatekeeper, to inspect and sign for the goods.)

2. Lack or quality issues: If you receive the goods and find any missing or quality issues, please contact the after-sales customer service within three days after signing. For goods with quality problems, please take photos of the goods upon receipt and send them to us for confirmation. You can contact our after-sales Alipay to send images, and we will provide you with a satisfactory solution. If you delay, you will be responsible for the consequences.

3. Exchange and Return: If you are not satisfied with the product, you can exchange or return it within three days after signing for any reason, provided that it has not been used and does not affect resale. In general, most products support a three-day return policy after signing, and some products offer a seven-day return service without any reason.

Note: 1. The following conditions do not allow returns: A. The product packaging is damaged or incomplete, and the product accessories or related materials are incomplete; B. Unauthorized repair or modification; C. Use or storage in a non-normal manner; D. Color difference does not allow returns, and goods beyond the post-sale service period are not allowed.
2. After-sales service is the most basic service of our company, and we are willing to provide good after-sales service for everyone. At the same time, good after-sales service also needs the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and try to handle it in accordance with the above regulations of the company to avoid affecting your after-sales service.
3. For the handling of damaged and quality-related products, if a customer wishes to return the entire order due to some product issues, according to the regulations of Alibaba, the shipping costs will need to be borne by the buyer.

• 7、关于发票
• Can I issue an invoice? - Yes, you can. - If you need to issue an invoice, please contact our customer service and provide the specific invoice information.