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Regarding shipping:
1. Hi, generally items arrive in Jiangsu, Zhejiang, and Shanghai within 1–2 days after shipment, while in other regions it takes about 2–4 days, and in remote areas around 5–7 days [Logistics is 1–2 days slower than express delivery]. (There are uncontrollable factors involved with express delivery and logistics, so arrival time cannot be guaranteed.)
2. The logistics order will be shipped in about 48 hours (shipped to the recipient’s address only). Orders paid before 4:00 PM on the same day are generally shipped on the same day. Orders paid after 4:00 PM require shipping the next day.
3. Our logistics service primarily involves freight shipping, which is a cost-effective mode of transportation. It is much cheaper than large logistics companies such as Deppon, Huayu, and Shenghui. You can provide us with the contact information of local logistics companies near you, and we will contact their stations in Yiwu to arrange the delivery for you, making it easy for you to pick up the goods. If you do not specify a logistics provider, we will arrange for a partner logistics company to deliver to your location—usually to local freight markets. If it is difficult for you to pick up the goods, you may contact us before making payment to confirm the pickup location before proceeding with the payment.
4. If you have any further issues after receiving the item, please contact us within 24 hours after receipt to allow customer service to handle it promptly. No claims will be accepted after this time. Thank you.