Purchasing Terms

1. Manufacturer's stock of genuine products

Our store promises: All the products sold by our store are direct supplies from the manufacturers, with quality assurance and affordable prices. We welcome all business customers to come and choose!

"2. About Sizes

All sizes of our products are measured manually. Due to factors such as different measuring tools and methods, there may be about 2cm of error, which is a normal phenomenon. Please understand and kindly refrain from purchasing if you are concerned about this.

3、关于颜色

If you need to specify a style or color, please contact customer service. If there is no requirement, the goods will be shipped at random; most of the goods in our store are photographed in person, and the colors are professionally checked. They are most similar to the actual flat layout picture, but there may be differences in color contrast and color temperature of the computer monitor, etc. Due to market changes and other factors, the factory may adjust the color and packaging method of the product and packaging. Please refer to the actual situation. Perfectionists please do not shoot!

4、关于运费

The price does not include shipping fees. Small orders are sent by courier (default: YTO Express). Shipping fees are automatically calculated by the Ali system after the order is placed based on the weight of the goods. For large-volume orders, customers can choose to ship by logistics (must pick up at the logistics station themselves). Large logistics companies (e.g., DEPPON, ANNENG, etc.) have higher fees, while dedicated logistics companies have lower fees and can be specified.

5. About Shipping

Due to our store's focus on wholesale (note: all goods do not include free shipping), we generally recommend that customers use logistics. After the order is paid, we will arrange the shipment within 48 hours. If there is a stockout, we will contact the customer (Alibaba Messenger/shipper's phone) to handle it. If there is no response, if the order amount of stockouts is less than 30%, we will first send the goods in stock (delivery order), and the stockouts will be sent again once they are ready or will be handled by the customer's contact. Please be informed.

6. About the return

Transportation is completed by a third-party logistics company, which is beyond our control. When signing for the goods, please inspect them in person for any damage or deficiencies. Only after confirming that there are no defects should you sign for the delivery. If you sign without checking and later discover damage or deficiencies, the logistics company is not responsible, and we are also unable to assume any responsibility!!! Note: Our store operates on the principle of low profit margin and high volume, and all goods are not shipped for free. The return shipping fee is the customer's responsibility. Please understand! We refuse to accept items with a "pay on arrival" (POA) return. For a return to be accepted, the product must be in its original, undamaged packaging. Otherwise, the return will be subject to a 20% discount.

7、关于售后

Please contact customer service within 3 days after receiving the goods if there are any problems. Except for quality issues, other problems will not be refunded. (All products sold by our store are original factory products. Plastic products are assembled by manual processing and are not completely sealed during transportation, which may leave slight scratches or wear marks, which is unavoidable and does not belong to quality problems. It does not affect use. Perfectionists please do not shoot! Our company guarantees a pass rate of 98%, and 2% is within the scope of exemption. Losses caused by logistics transportation do not belong to quality problems. Please inspect the goods before signing and taking delivery after receiving!)

Our company can only guarantee the accurate delivery of goods to your freight forwarding company when transporting goods overseas (including Taiwan, Hong Kong, and Macao), including Taiwan, Hong Kong, and Macao. Please ensure that the freight forwarder checks the goods after receipt and provides feedback in time if there are any problems. For quality problems on the mainland, goods can be exchanged or returned. If there are any problems such as missing goods during transportation or after the customer receives the goods overseas, our company will not be responsible. Please be informed!

8. About Quality Issues

If you encounter any issues with the goods you receive, please contact our customer service immediately and assist us in taking photos to confirm the problem. We will provide you with a satisfactory solution as soon as possible. All our products are inspected by QC before leaving the factory, so we will not check them individually after shipment. Please inspect and confirm the goods upon receipt, and contact customer service if there are any issues. For returns and exchanges, the shipping costs will be shared equally, meaning that if you return the goods, you will bear the cost, and if we send them out again, our company will pay. Our store does not support returns and exchanges for any reason, and non-quality-related products are not refundable or exchangeable.

9. About Receiving:

Please inspect the goods before signing for them. Each item is labeled with its weight. If you find any damage to the packaging (product), short shipments, or insufficient weight, please refuse to accept and contact us immediately. If you sign for the goods without verifying the weight and quantity, the company will not be liable. (According to the relevant regulations of the Alibaba Trust Passport platform and Taobao shopping platform, after signing, the logistics and courier will no longer be responsible. Our store has a thin profit margin and is unable to bear the costs for the mistakes of logistics and courier. We hope that buyers can understand, thank you).

10、关于评价

After receiving the product, if you find it to be good, please feel free to leave us a positive review with a picture if possible. If you encounter any issues, please contact our customer service immediately for assistance. Do not leave any negative feedback casually. Thank you for your support and understanding.