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1. About the packaging:

Default mail-order and logistics packaging (egg box packaging and cardboard packaging) method, if you need cross-border packaging or other special packaging methods, please contact our customer service.

Minimum Order Quantity:

Customized products require a minimum order quantity of 300 pieces, with the exact quantity depending on the product size. Existing products are available for bulk orders of two pieces. Wholesale prices online are non-negotiable! There is a discount for bulk orders when purchasing in boxes. The cost of wood crates is borne by the buyer. If you need...

Please contact customer service in advance for wood box making, small wood boxes (approximately 15 yuan/piece), large wood boxes (approximately 26 yuan/piece).

3. About logistics:

★ Most shipments are via dedicated lines, and customers can specify the logistics for delivery. We are unable to deliver to specific regions, and the logistics costs are relatively high. Please understand and forgive! The logistics costs are borne by the buyer, and the actual logistics costs are the standard.

The flow only reaches prefecture-level cities, the lowest can reach the county, and the logistics are all transfer points. The logistics unloading points are not the same distance, and they need to be picked up by themselves. Therefore, the freight arrival time is about 5-7 days, and it varies according to each place.

You can consult the customer service. Do not create misunderstandings due to third-party logistics issues, and we appreciate your understanding.

4. About Inventory:

Due to the large number of offline wholesale custom orders and the large fluctuation in inventory, we have not been able to update the information on the internet in a timely manner. Please contact our customer service to inquire about the inventory situation. If there is a shortage, we will

Please be notified in time whether to cancel the order for this product, or to delay the delivery, or to compensate for the difference in the order, or to choose other equivalent products in the same series.

5. About the product:

If you need to replace one or two products in the combination product, or replace parts, please indicate in the remark column, or you can contact our customer service.

6. About Defects:

The presence of small black spots or pinholes, or minor whitespace in ceramic products is within the normal range of international ceramic industry standards. If you have an almost perfect standard for appearance, please consider your purchase carefully!!!

The rough bottom of the ceramic bottle is an inevitable problem in the production process. If you need a foot pad to prevent wear on the desk, please contact our customer service immediately, or please leave a message in the remarks column.

Products are not without flaws, and they cannot be compared with high-grade art pieces. For specific details, please refer to the provisions of the 'Product Quality Law of the People's Republic of China' regarding the grading of daily goods. Perfectionists, please

Caution!

7. About color difference:

All images are taken from the actual products, and color differences are unavoidable. Additionally, the production process characteristics of ceramic products determine that the same style of ceramic produced in each batch will exhibit color variations in depth. If you have any concerns about the color, please note that these are natural aspects of the ceramic's unique beauty.

The requirements are very high. Please contact our customer service directly. We can take a photo of the actual item with our mobile phone for you to compare and reference. If it still does not meet your requirements, please consider your purchase carefully.


8. About after-sales service:

Please carefully check all products within 24 hours after receiving the goods, according to your order and the shipping list in the shipping box, to ensure that the number of products is correct. If there is no objection within 24 hours, we will consider this as a successful transaction.

No problem, complete the transaction.