"Yongle Shoes Industry Co., Ltd.
The shipping time is within 48 hours after your payment. Orders placed before 1 PM will be shipped that day, and orders after 1 PM will be shipped the next day. We can guarantee that your order will have a shipping number within 48 hours. By default, we use ZTO Express!
1. Manufacturer's stock of genuine products
Direct from the manufacturer, we have a full range of colors and sizes with a large stock. Quality assurance, you can rest assured to purchase!
"2. About Sizes
All our shoes have been tried on by models, and the sizes provided are for reference only. The final decision is up to the buyer. Please do not blame the customer service for size issues after the fact. If you need to exchange sizes, the return shipping costs will be borne by the buyer!
3、关于颜色
All shoes in our store are photographed with actual items, and the colors are professionally checked to be as close as possible to the actual flat layout. Due to differences in color contrast and color temperature of personal computer monitors, please refer to the actual items for accuracy!
"4. About Customer Service
If your inquiry is not responded in time, it may be due to the large volume of inquiries at that time or system issues. Please place your orders independently, and if you need to discuss large quantities, please contact 13736689107, Manager Shangguan!
5. About After-sales Service
This store supports a 7-day free exchange without any reason, but does not support a 7-day free return. If there are any quality issues, please contact our customer service staff within the same day of signing for the parcel. After that, you will be responsible for your own handling. For exchanges within 7 days, we only support exchanging the same item! The round-trip shipping costs for exchanges are the buyer's responsibility. If you are concerned, please be careful when shooting!
Special Note: The following are not considered quality issues: thread ends left after sewing; minor loose stitches; slight, unnoticeable scratches; a slight odor that does not affect wearing; minor creases that do not affect wearing; small holes in the sole; loose small accessories that can be installed by the buyer; and bubble-like dry adhesive insoles that can be pressed down by the buyer. Buyers are not allowed to return the product for not meeting their expectations of quality!
6. About Shipping
Wholesale orders from Jiangsu, Zhejiang, and Shanghai can be sent by courier. For other regions, you can choose to send by logistics with payment on delivery. The specific freight and logistics fees will be collected by the logistics station. If you need to send by courier, you can choose ZTO Express. Please note any other preferences in your order. The manufacturer will choose the fastest courier based on your address. The specific courier will be determined by the default shipping courier of the merchant.

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