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1. Mode of transportation

(1) For items weighing less than 50 kg within Zhejiang Province, it is recommended to use courier services. Our partners include Zhongtong, Yunda, and Yuantong Courier. For items over 50 kg, Anen Logistics (free delivery to door) and City Star (pickup at the customer’s location) can be used.

(2) For items under 30 kg in Zhejiang Province, it is recommended to use courier services; for items over 30 kg, Anen Logistics (free delivery to door) or City Star (pickup at the customer’s location) can be used.

2. Regarding delivery acceptance

(1) Be sure to open the package and inspect the goods when signing for delivery, verify the product information, and confirm everything is correct before signing.

(2) If there is any damage or variation in the product, please indicate the details of the defects on the shipping label, take a photo of the exemption certificate for evidence, and contact customer service for further action.