Shopping needs

1. About products

Our products are in stock products and shipped within 24 hours. The delivery time of customized products is subject to the communication time with customer service. It is normal for our store to be out of stock due to its large supply. If the goods you purchase are out of stock, we will inform you immediately. All out-of-stock products are refunded.

2. About quality

There will be a special department packing before shipment. There should be no quality problems, but it cannot be 100%. If the product does have its own defects, please contact us in time within 48 hours after receiving it, it must be properly solved for you.

3. Size problem: each product has a detailed size, and each measurement method is different. The error of about 1C M is normal. If the seller is blamed for the wrong size of recommend after the event, I am sorry and do not accept the return for this reason.

4. About color difference

Chromatic aberration is an unavoidable problem for any online seller. There are many reasons for chromatic aberration, such as different cameras, different displays, different lights and environments. Chromatic aberration is everywhere. After all, machines are not human eyes, we will try our best to reduce the color difference between the real object and the picture. The color difference must not be used as the reason for medium, negative comments or return. If you are particularly concerned about the color of the product, please consider carefully before ordering.

5. About product return and exchange

1). Please communicate with customer service to explain the details before returning the goods, so as to track your return and get timely processing.

2). The problem product must be packaged completely (please bring your own packaging, do not paste or write directly on the original product outer box)

3). We will try our best to satisfy the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, it will not be returned or exchanged.

4). For goods damaged during transportation, it must be submitted within 24 hours after receiving the goods, and contact the after-sales customer service of our company for registration. For the rest period, the goods are in good condition by default.

5). The following conditions cannot be returned or exchanged: The Returned product packaging is damaged or incomplete, the product accessories or related materials are incomplete, unauthorized repair or modification, and not used or stored according to normal methods.

6). After-sales service is the most no-frills service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or returning the goods, please follow the above system of the company to avoid affecting the quality of after-sales service.