Required for purchasing

1. How is the freight charged?
The default is to send logistics to pay by yourself. For small amounts and Jiangsu, Zhejiang and Shanghai, please contact Customer Service for express freight.
The specific postage depends on the purchase quantity. Please contact customer service.

(For orders that do not fill in the freight, we will deduct the quantity of goods with the corresponding freight amount before shipment, please understand)

2. When have I placed an order and will the goods arrive?
Normally, the goods can be shipped within 1-3 days after the order is placed. The arrival time varies depending on the distance, weather, and freight companies.
Generally, it takes 1-2 days for Jiangsu, Zhejiang and Shanghai, and the logistics outside the province usually ranges from 3 to 7 days. If the number of days exceeds the corresponding number of days, please contact us to follow up.

3. Are the products on the shelves available? What if they are out of stock?
All products on shelves in zone in stock are available. Rest assured to place an order. In case they are out of stock, we will contact you through Wangwang or telephone to handle them in a timely manner.

4. Can I choose colors for products?
By default, it is shipped randomly. If you have special requirements, please note in a column when placing an order. We will try our best to leave a message.
Well matched. But it is inevitable that there will be a shortage. If there is a shortage of color, we will send it randomly. Please be tolerant.

5. Can I return the product if I am not satisfied with it?
If you are not satisfied with the product and don't like it, you can return the product without using it or affecting the secondary sales.
The return postage is borne by the buyer.

6. What should I do if the product is damaged or defective?
It is impossible to check every product carefully when shipping the whole box. There are flaws or some damage in the logistics. Please put it up first.
Wait for a box. You can check it back. We will exchange it for you. The buyer will bear the freight.