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All prices of products sold by this store are tax-exclusive quotes. For invoice requests, please contact customer service to discuss the details.

1. How many batches can your company handle? Does it support mixed batches? Are there any limits on the amount?
Answer: All products can be ordered in the specified quantities mentioned above; there are no restrictions on the amount. Mixed orders are supported! Alipay transactions are also accepted!

2. I would like to know how the shipping cost is calculated?
Answer: The weight is clearly stated for each product. When placing the order, the shipping cost is automatically calculated by the system, and there may be a slight discrepancy. If there are any issues, please contact customer service promptly. For remote areas, shipments over 4 KG can be sent by freight; please contact customer service to adjust the shipping cost.

3. Are the images on your website in stock?
Answer: All of our products are available immediately. Those items listed on the page that allow ordering are also in stock, so please feel free to purchase. Due to the wide variety of products and high daily sales volume, there may be occasional shortages caused by delayed removal of certain items from the shelves. We apologize for any inconvenience and will contact you by phone or WeChat to resolve the issue.

4. Can the product have different styles or colors?
Answer: Regarding style and color issues, mixed colors will be sent by default during order fulfillment. If you have specific requirements, please note down the style or color (there is a field for notes when placing the order; include the model number and style). We will try our best to fulfill your requests, but some items may be missing. We hope you can understand. We will try to match the styles you specified; if a color or style is missing, we will randomly select one for you. Please forgive us!

5. I have already paid. When can the shipment be made? How long will it take to receive the goods?
Answer: We will ship the items in order of payment within 24 hours after your payment is confirmed. Shipping time may vary depending on distance, weather conditions, and the operational procedures of different courier services. Generally, it takes 1–2 days for shipments in Jiangsu, Zhejiang, and Shanghai; 2–3 days for Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing, and Tianjin. For other regions, it takes 3–5 days, and in remote areas, 4–7 days. Logistics outside the province usually take 3–7 days! If you haven’t received the item after the specified period, please contact our after-sales customer service. (If there are delays or loss of items due to high sales seasons, increased shipment volume, or courier capacity issues, we appreciate your understanding—we will handle this properly.)

6. I don’t have Alipay; can I send money via bank transfer?
Answer: We recommend using Alipay as it ensures secure payment and makes future shopping easier. If Alipay is not convenient, you can accept bank transfer. Please take a photo of the item before the transfer and indicate that a bank transfer is required. This allows us to verify the payment and ship the item promptly after receiving it. After making the transfer, please provide your Alibaba account, the bank involved, and the amount via Wangwang or by phone. Once we confirm the payment and the item matches, we will arrange shipment.