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Logistics Instructions

This product does not include shipping fees, and customers can choose their own courier (cash on delivery) or logistics (freight collect). Please rest assured that cash on delivery for couriers is more expensive, while logistics pre-payment and collect are the same price. The cost and time of logistics will be discussed based on the location, and the shipping fee is subject to the actual price charged by the logistics company. We will choose a logistics company with reasonable and cheap shipping fees, and the general logistics fee is about 1%-5% of the actual goods.

Sample Instructions

To maintain market order, products are supplied in bulk. Distributors who need samples must pay for the sample costs and shipping fees. For more details, please contact the procurement consultant.

Signature Instructions

During the transportation process, there may be cases of missing items. Please confirm the quantity of goods upon receipt and sign for them. If there are any shortages, please refuse to sign and contact us immediately. We will deal with the situation appropriately. If there are any problems after signing, we are sorry but we cannot help. If someone else signs on your behalf, it is also considered as receipt. We hope that our clients will understand.

About Payment

Our store strongly recommends that buyers use Alipay for payment.If the seller is online, please confirm the shipping fee with the buyer before making the payment after modifying the shipping cost; if the seller is not online, it is not possible to modify the shipping fee immediately, so the buyer can make the payment directly. If the buyer pays more shipping fee, the seller will send the extra amount to the buyer together with the goods, or the buyer can leave a message for the seller. We will credit the extra shipping fee to your Alipay account when we come online.。

Color difference problem

Online sales cannot avoid color differences. We will check the color of each product against the actual item, but color differences can occur under different lighting and on different monitors. If you cannot accept any color differences, please make sure you carefully inspect the product before purchasing. Color differences will not be grounds for negative feedback, complaints, or returns. We suggest that those who value color should view the product from multiple monitors to get a better understanding.

Evaluation of the issue

We value your honest feedback. If you are satisfied and are willing to give us encouraging positive reviews, we are very grateful for your recognition. If you feel that there are some aspects of our service that could be improved, please communicate with us first. We will address any reasonable concerns or requests promptly.

Our work is bound to have various mistakes, and we are more than willing to take responsibility for them. Your criticism is a valuable asset for us to improve our work, and we are very grateful for it. We will humbly accept your criticism and suggestions. Giving a mid-to-low rating rashly does not solve the problem. If you have any issues, please contact customer service in time, and we will strive to provide you with a satisfactory response.

Yongkang Creative Color Hardware Products Factory