Yi Tongxin Technology in Shantou creates happiness with you!

Notice:

Dear Yitianxin Distributor

All the products sold by our company are direct from the manufacturer, and we offer large quantity discounts.

All shop products support one-time distribution, and provide detailed images. Welcome to major e-commerce platforms.Product Item NumberGross/Net Weight: 19.【Product Size】: 21*11*5C【Packing Size】: 21*【Crate Size】: 46.5*44*55CM

Welcome to our store! Before placing an order, please read the 'Ordering Guidelines' first.

Ordering Instructions:

To ensure the responsibilities and obligations of both parties, this regulation is specially formulated. Please understand and thank you! We generally do not accept returns (if the product has quality problems, it can be negotiated for a replacement, but the transportation costs need to be borne by the buyer. Our quotes are all factory prices without any fees. Our products are inspected by quality inspectors to ensure that the quality of the products is 100% without problems. However, due to various uncertain factors, our factory can only guarantee that 97%-98% of the product quality is without problems after arrival, and 2%-3% is within the scope of exemption.)

The following conditions do not allow returns or exchanges:

The product packaging is damaged or incomplete, the product accessories or related documents are incomplete, the product is repaired or modified without authorization, it is not used or stored in the normal way, or the product is beyond the post-sale service period.

1. Shipping Time:

Deliveries will be made on the same day or the next day after receipt of payment. If there are too many orders, we will try to arrange them for delivery within three days. For special large orders, it is necessary to communicate with us for the specific delivery time. The delivery time will be determined by the communication between both parties. If there are special needs to choose express delivery, it is necessary to communicate in time with the customer service.

II. Freight Charges

1. Logistics: We can only estimate the freight costs for the goods on behalf of the buyer. The actual freight costs are determined by the amount at the time of pickup. We can control the shipping time, but we cannot guarantee the arrival time of the freight station. Please understand!

2. Express delivery: We will calculate the express delivery fee and add it to the order before payment.

3. We do not assume the return shipping costs for all orders. We do not assume the shipping costs for exchange or return orders. Please read the order carefully before placing it.

III. Receiving Standards:

1. Please carefully inspect the goods in front of the logistics freight company personnel when you pick up the goods. If you find that the outer box is seriously deformed, damaged, the sealing packaging tape is broken or missing, the sealing tape is incomplete, or there are obvious signs of being opened and sealed, please open and count the goods in person to check, and if there is any error, please negotiate with the logistics company on the spot to solve the compensation, if it cannot be solved, please contact us in time at the freight station for consultation; otherwise, after signing, it will be considered as agreeing to accept the goods.

Four: About After-sales Service:

If there are any quality issues or unsold products, our store will exchange them for other products of the same amount. Customers can negotiate with our customer service for the return or exchange of goods. If we receive the returned goods with intact packaging and accessories, we will exchange them and send them out. If you need to return the goods, we will return them at 80% off the original price, and we will not bear any costs for transportation.

Article 5: Exemption from Liability

1. All goods are produced and shipped based on customer orders. The products are generally made of plastic materials, and the packaging is made of paper. During transportation, especially in some long-distance cities, it is possible that some products may suffer from transportation losses (such as minor scratches caused by collisions, or minor deformations in the packaging of some color boxes). To avoid damage, we will use double-layer packaging, add cushioning, and stack tightly to prevent damage. The transportation is completed by a third-party logistics company, which is beyond our control. We will not assume responsibility for damage caused by transportation.

Transportation time is affected by factors such as weather, vehicle scheduling, and traffic conditions, and it is not a reason for returning the goods.

2. Our toys are of high quality and affordable, and they are really worth the price. Some buyers have found that the workmanship is somewhat rough, with imperfections, and not of good quality, which is different from what they expected, etc. However, these do not fall under quality issues. No product is perfect, and we have real-life photos for each product. We apologize for the overly picky buyers. Please consider and carefully read before purchasing. If you have any questions, please consult.

3. All sizes are measured by hand, and there is a 1-2CM error which is normal.

Special Note:

Seasonal products do not support returns and exchanges. Please consult the customer service before placing an order in bulk. For products over one quarter, we offer a discount for exchange. Full refund is not supported. We do not support any returns due to business transition.

Thank you for your understanding and cooperation, I wish you a pleasant purchase and a prosperous business!